Covantis incident

Major Covantis eBL Service Interruption Affecting All Users

Major Resolved View vendor source →

Covantis experienced a major incident on November 18, 2025, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 07:48 PM UTC
Duration
8h
Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC

Update timeline

  1. investigating Nov 18, 2025, 11:48 AM UTC

    Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The Covantis eBL application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, you can contact our support team by email at [**[email protected]**](mailto:[email protected])**.** Thank you, The Covantis Support Team.

  2. monitoring Nov 18, 2025, 02:37 PM UTC

    Hello, We’d like to share an update on the recent platform availability issues. Cloudflare has implemented a fix and the eBL platform is now accessible. We are continuing to monitor the situation and will provide further updates as needed. If you have any questions you can reach our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

  3. resolved Nov 18, 2025, 07:48 PM UTC

    Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [[email protected]](mailto:[email protected]). Best regards, The Covantis Support Team.