Covantis incident

Major Conversations Service Interruption Affecting All Users

Major Resolved View vendor source →

Covantis experienced a major incident on July 13, 2026, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:15 AM UTC
Resolved
Jul 13, 2026, 08:38 AM UTC
Duration
22m
Detected by Pingoru
Jul 13, 2026, 08:15 AM UTC

Update timeline

  1. investigating Jul 13, 2026, 08:15 AM UTC

    Hello, We're currently investigating an issue on the Covantis platform that is affecting all users access to Covantis Voyages Conversations End user impact: Users will see a "Conversations service unavailable" message when trying to view conversations We are treating this with the highest priority and our operations and development teams are currently investigating. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

  2. resolved Jul 13, 2026, 08:38 AM UTC

    Hello, Covantis issue affecting conversations has now been resolved. We are doing a deep-dive investigation on what happened and to ensure it does not happen again. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.