Covantis incident
Covantis: interruption to service currently under investigation
Covantis experienced a minor incident on July 31, 2026, lasting 40m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 31, 2026, 03:38 PM UTC
Hello, We're currently investigating an issue on Voyages platform that is affecting all users and that prevents them from using it. We are treating this problem with the highest priority and our operations and development teams are currently investigating. In the meantime if you have any questions you can contact our support team by email [[email protected]](mailto:[email protected]) Thank you, The Covantis support team..
- resolved Jul 31, 2026, 04:19 PM UTC
Hello, We’re pleased to confirm that the service interruption affecting the Voyages platform has been resolved. The platform has remained stable and operating normally for the past 30 minutes, and we’ll continue monitoring it closely. If you have any questions or experience further issues, please contact our Support team through the platform. Thank you for your patience and understanding. Kind regards, The Covantis Support Team.