Major Voyages Overview Service Interruption Affecting All Users

Update timeline

1. identified Feb 06, 2026, 09:21 AM UTC

   Hello, We're currently investigating an issue on the Covantis platform that is affecting all users where the Voyages Overview page isn't displaying active voyages. End user impact: Users will see an error message, in the Voyages Overview page , instead of seeing actual active voyages. Workaround: The Voyages themselves are still available and you can access them via Email Notifications, Chat, Recently visited Voyages Menu, Feed, or by using the top search bar. We are treating this with the highest priority and our operations and development teams are currently investigating. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

2. identified Feb 06, 2026, 09:46 AM UTC

   We are continuing to work on a fix for this issue..

3. resolved Feb 06, 2026, 09:53 AM UTC

   Hello, Covantis issue regarding Voyages overview page not working has been resolved. If you are still experiencing issues after refreshing your browser page, please clear your browser cache and cookies. We're going to do a deep-dive investigation on what happened and to ensure it does not happen again. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.