Covantis incident
Major Covantis Conversations Service Interruption Affecting All Users
Resolved after 4 minutes, on January 14, 2026.
Hello, The issue was resolved at 16:53 CET, and all functionality is now operating normally, including Conversations and file access within Voyages. We are continuing to monitor the situation closely while conducting a detailed investigation to help ensure the issue does not recur. If you experience any additional issues or have questions, please contact our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.
Update timeline
- investigating Jan 14, 2026, 03:49 PM UTC
Hello, We're currently investigating an issue on the Covantis platform that is affecting all users of the Conversations feature. End user impact: Conversations are currently unavailable. We are treating this with the highest priority and our operations and development teams are currently investigating. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.
- resolved Jan 14, 2026, 03:53 PM UTC
Hello, The issue was resolved at 16:53 CET, and all functionality is now operating normally, including Conversations and file access within Voyages. We are continuing to monitor the situation closely while conducting a detailed investigation to help ensure the issue does not recur. If you experience any additional issues or have questions, please contact our support team at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.
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