Major Voyages Service Interruption Affecting all users

Update timeline

1. identified Nov 18, 2025, 11:48 AM UTC

   Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The Voyages application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

2. monitoring Nov 18, 2025, 01:00 PM UTC

   Hello, We wanted to give you an update regarding the ongoing platform availability issues. It looks like Cloudflare managed to fix some of the ongoing issues and Voyages platform is now accessible. We're monitoring the situation and will keep everyone updated accordingly. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.

3. resolved Nov 18, 2025, 07:47 PM UTC

   Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [[email protected]](mailto:[email protected]). Best regards, The Covantis Support Team.