Covantis incident
Major Voyages Service Interruption Affecting All Users
Resolved on April 22, 2026.
Hello, We're recently experienced an issue on the Covantis Voyages platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the Voyages application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.
Update timeline
- resolved Apr 22, 2026, 07:20 PM UTC
Hello, We're recently experienced an issue on the Covantis Voyages platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the Voyages application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions you can contact our support team by email at [[email protected]](mailto:[email protected]). Thank you, The Covantis Support Team.
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