Cognite Outage History

Cognite is up right now

Cognite had 45 outages in the last 2 years totaling 162h 28m of downtime — averaging 1.8 incidents per month.

There were 45 Cognite outages since January 6, 2026 totaling 162h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cognite.com

Minor June 11, 2026

files_is_uploaded_propagated_lag

Detected by Pingoru
Jun 11, 2026, 06:59 AM UTC
Resolved
Jun 11, 2026, 06:59 AM UTC
Duration
—
Affected: Cognite Data Fusion API
Timeline · 2 updates
  1. identified Jun 09, 2026, 12:30 PM UTC

    Status: Identified We have identified a significant delay in the propagation of the isUploaded flag for files uploaded in the az-eastus-1 cluster. Files may take over 2 hours to be marked as uploaded after a successful upload. Root cause identified: At least one project in the az-eastus-1 cluster is being rate limited by the DMS (Data Modeling Service), which is causing the file storage subscriber to back up and delay processing of upload notifications. Our engineering team has applied a fix to increase the DMS write concurrency limit for the affected project, and the change has been deployed. We are actively monitoring the situation to confirm recovery. We will provide further updates as the situation progresses. Affected components Cognite Data Fusion API (Degraded performance)

  2. resolved Jun 11, 2026, 06:59 AM UTC

    Status: Resolved File upload propagation delays (isUploaded flag) in the az-eastus-1 cluster have been fully resolved. The root cause was an Azure Event Grid outage in the East US region (05:00 UTC June 9 – 06:30 UTC June 10, 2026), which prevented blob storage notifications from reaching our internal file processing pipeline. Propagation lag has now stabilized at normal, near-zero levels. All affected workflows, including CDF Function deployments and file-dependent processes, should be fully operational. We will continue to monitor system metrics to ensure stability. Affected components Cognite Data Fusion API (Operational)

Read the full incident report →

Minor June 8, 2026

Performance Degradation for Instance Queries

Detected by Pingoru
Jun 08, 2026, 09:52 AM UTC
Resolved
Jun 08, 2026, 09:52 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion UI
Timeline · 4 updates
  1. investigating May 28, 2026, 09:42 AM UTC

    Status: Investigating We are currently investigating reports of very slow queries when fetching instances. Our engineering team is actively analyzing the issue and working to identify the root cause. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. investigating May 28, 2026, 10:48 AM UTC

    Status: Investigating The issue has been mitigated and service performance has returned to normal. Our team has confirmed the issue is resolved and will continue to monitor the environment to ensure stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. monitoring May 28, 2026, 03:38 PM UTC

    Status: Monitoring The issue has been mitigated and service performance has returned to normal. Our team has confirmed the issue is resolved and will continue to monitor the environment to ensure stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  4. resolved Jun 08, 2026, 09:52 AM UTC

    Status: Resolved The final rollout of the fix for intermittent Data Modeling performance degradation on az-eastus-1 completed successfully, with no significant latency spikes observed during deployment. Application performance is stable and we have not observed any further issues. This incident is now considered resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor June 4, 2026

Data Workflow Unavailable in Cluster az-tyo-gp-001

Detected by Pingoru
Jun 04, 2026, 02:20 PM UTC
Resolved
Jun 04, 2026, 02:20 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion API
Timeline · 2 updates
  1. investigating Jun 04, 2026, 01:30 PM UTC

    Status: Investigating Data Workflow is unavailable in cluster az-tyo-gp-001, impacting workflow execution and related operations. Investigation and recovery efforts are ongoing. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. resolved Jun 04, 2026, 02:20 PM UTC

    Status: Resolved Data Workflow availability has been fully restored in cluster az-tyo-gp-001. Validation and monitoring confirm normal operation, and the incident has been resolved and closed. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor June 3, 2026

Rendering issue identified in the Agent selector in Atlas AI

Detected by Pingoru
Jun 03, 2026, 02:52 PM UTC
Resolved
Jun 03, 2026, 02:52 PM UTC
Duration
—
Affected: Cognite Data Fusion UI
Timeline · 3 updates
  1. investigating Jun 03, 2026, 01:08 PM UTC

    Status: Investigating We have identified a potential issue surrounding AI Chat agent, where the agent selector dropdown is rendering with heavily overlapped/duplicated text, making it effectively unusable. The issue is a frontend rendering regression, internally detected at 14:35 CEST today. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage)

  2. identified Jun 03, 2026, 01:13 PM UTC

    Status: Identified We have identified a potential issue surrounding AI Chat agent, where the agent selector dropdown is rendering with heavily overlapped/duplicated text, making it effectively unusable. The issue is a frontend rendering regression, internally detected at 14:35 CEST today. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage)

  3. resolved Jun 03, 2026, 02:52 PM UTC

    Status: Resolved The incident is now resolved as the fix was deployed to mitigate the UI rendering issue in the agent chat. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)

Read the full incident report →

Minor June 1, 2026

Unwanted popup appearing in Cognite hub page

Detected by Pingoru
Jun 01, 2026, 08:08 AM UTC
Resolved
Jun 01, 2026, 08:08 AM UTC
Duration
—
Affected: Cognite AcademyCognite Hub
Timeline · 2 updates
  1. investigating Jun 01, 2026, 07:35 AM UTC

    Status: Investigating We have identified that Polyfill.io is asking for credentials on page load for hub.cognite.com the team is still investigating this issue. Affected components Cognite Academy (Partial outage) Cognite Hub (Partial outage)

  2. resolved Jun 01, 2026, 08:08 AM UTC

    Status: Resolved The team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has been restored. This incident has been fully resolved. Affected components Cognite Academy (Operational) Cognite Hub (Operational)

Read the full incident report →

Minor May 22, 2026

DMS periodic instability on az-eastus-1, 5XX responses

Detected by Pingoru
May 22, 2026, 05:56 PM UTC
Resolved
May 22, 2026, 05:56 PM UTC
Duration
—
Affected: Cognite Data Fusion API
Timeline · 7 updates
  1. investigating May 21, 2026, 07:10 PM UTC

    Status: Investigating We are currently investigating periodic instability affecting Data Modeling Storage (DMS) services on the az-eastus-1 cluster. Users may experience intermittent 5XX errors when accessing Data Modeling endpoints. Our engineering team is actively investigating. Affected components Cognite Data Fusion API (Partial outage)

  2. investigating May 21, 2026, 07:55 PM UTC

    Status: Investigating Problem: The datamodelstorage service in az-eastus-1 is experiencing periodic spikes to 100% 5xx error rates, resulting in major outages for users. Impact: Multiple customers are receiving repeated 503 errors. All users on this cluster are likely affected. Sev A declared. Affected components Cognite Data Fusion API (Partial outage)

  3. identified May 21, 2026, 08:20 PM UTC

    Status: Identified The engineers have identified the root cause and are working on a solution. Affected components Cognite Data Fusion API (Full outage)

  4. identified May 21, 2026, 08:26 PM UTC

    Status: Identified Engineers have identified a mitigation action and are working on a temporary solution, as well as monitoring the situation. Affected components Cognite Data Fusion API (Full outage)

  5. monitoring May 21, 2026, 08:52 PM UTC

    Status: Monitoring Cognite has reviewed deployment history, logs, and network dependencies. An internal process was found to be blocking operations. Cognite has stopped that process. The rates on the 500 errors has dropped, and the responsible engineering teams will resume investigation tomorrow. Affected components Cognite Data Fusion API (Full outage)

  6. monitoring May 22, 2026, 02:37 PM UTC

    Status: Monitoring Cognite has deployed a fix for the issue causing intermittent 5xx errors on the Data Modeling Service (DMS) in the az-eastus-1 cluster. All related SLO alerts have cleared and background tasks have resumed normal operation. We are continuing to observe the cluster closely before resolving the incident. We will post a further update once monitoring confirms full stability. Affected components Cognite Data Fusion API (Operational)

  7. resolved May 22, 2026, 05:56 PM UTC

    Status: Resolved The issue affecting Data Modeling Storage (DMS) services on the az-eastus-1 cluster has been resolved. All services are now operating normally. Affected components Cognite Data Fusion API (Operational)

Read the full incident report →

Minor May 22, 2026

Issue Loading Fusion Data Modeling in CDF

Detected by Pingoru
May 22, 2026, 06:27 AM UTC
Resolved
May 22, 2026, 06:27 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating May 21, 2026, 11:36 AM UTC

    Status: Investigating The incident was caused by an issue preventing Fusion Data Modeling from loading in CDF. Engineers are currently investigating and working toward a resolution. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. monitoring May 21, 2026, 12:14 PM UTC

    Status: Monitoring The engineers have confirmed that the issue has been resolved and are currently monitoring the service to ensure everything returns to normal operation. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved May 22, 2026, 06:27 AM UTC

    Status: Resolved The issue is resolved now. During the monitoring period, there were no issues observed. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor May 13, 2026

Function deployment is failing

Detected by Pingoru
May 13, 2026, 02:51 PM UTC
Resolved
May 13, 2026, 02:51 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating May 11, 2026, 11:26 AM UTC

    Status: Investigating We noticed that function deployments are failing in westeurope-1 cluster. Our engineers are currently investigating the issue. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion API (Partial outage)

  2. monitoring May 12, 2026, 10:47 AM UTC

    Status: Monitoring Function deployments across affected clusters have stabilized. No new deployment errors have been observed since May 11. We are actively monitoring deployments, which are now passing consistently. We will provide further updates once we receive additional information or observe any changes. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved May 13, 2026, 02:51 PM UTC

    Status: Resolved Deployments have remained stable since May 11, and we have not observed any new deployment-related errors. Therefore, this incident has now been marked as resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor May 12, 2026

Degraded availability of Data Modeling service in az-eastus-1

Detected by Pingoru
May 12, 2026, 07:56 PM UTC
Resolved
May 12, 2026, 07:56 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion UICognite MaintainCognite InField
Timeline · 4 updates
  1. investigating May 12, 2026, 09:44 AM UTC

    Status: Investigating We are investigating elevated error rates affecting data modelling APIs, likely caused by request processing delays related to large data model schemas. Affected components Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance) Cognite Maintain (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. identified May 12, 2026, 07:51 PM UTC

    Status: Identified Our teams have identified the cause of the elevated error rates affecting data modeling APIs. Currently working towards resolving the issue. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance) Cognite Maintain (Degraded performance)

  3. monitoring May 12, 2026, 07:54 PM UTC

    Status: Monitoring Our team has deployed a fix for the elevated error rates in the data modeling API issue. We are moving to the monitoring period. Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational) Cognite Maintain (Operational) Cognite Data Fusion API (Operational)

  4. resolved May 12, 2026, 07:56 PM UTC

    Status: Resolved The fix deployed to address the issue was successful. The metrics are back to normal on the error rates in the data modeling API. We are resolving the incident now. Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational) Cognite Maintain (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor May 6, 2026

New Function Deployments are failing when specifying a cognite-sdk version.

Detected by Pingoru
May 06, 2026, 11:18 AM UTC
Resolved
May 06, 2026, 11:18 AM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion API
Timeline · 3 updates
  1. identified May 06, 2026, 10:49 AM UTC

    Status: Identified Creating or updating a Cognite Function on Azure is currently failing for functions whose requirements.txt "requirements.txt": http://requirements.txt/ lists cognite-sdk. Affected requests return "Function deployment failed unexpectedly." Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. monitoring May 06, 2026, 10:57 AM UTC

    Status: Monitoring The fix has been rolled out and the functions are being deployed. We will be keeping a tab on the deployment for time being. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance)

  3. resolved May 06, 2026, 11:18 AM UTC

    Status: Resolved The fix has been deployed and all function deployment are completing. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor May 2, 2026

Delay in File Status Visibility

Detected by Pingoru
May 02, 2026, 06:04 AM UTC
Resolved
May 02, 2026, 06:04 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 5 updates
  1. investigating Apr 30, 2026, 10:38 AM UTC

    Status: Investigating We are investigating an issue that may cause file upload statuses to appear delayed or incorrect. Our engineering team is actively working to identify the root cause and assess the overall impact. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. identified Apr 30, 2026, 01:42 PM UTC

    Status: Identified The engineering team has identified the issue and is raising the relevant limits to reduce impact while closely monitoring progress. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  3. identified Apr 30, 2026, 06:35 PM UTC

    Status: Identified Cognite has deployed a configuration change to double the DMS local concurrency limit per pod, aiming to reduce throttling and help clear the file syncing backlog in the az-eastus-1 cluster. The deployment is complete and we are monitoring relevant dashboards to assess its impact on file upload propagation and timeout rates. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  4. monitoring May 01, 2026, 09:37 AM UTC

    Status: Monitoring The limit increases are effective, and we are observing stable conditions for the API. We will monitor the progress and will proceed further depending on the observations. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  5. resolved May 02, 2026, 06:04 AM UTC

    Status: Resolved The conditions are now stable for the API after observing the fixes applied, Therefore this incident is now resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor April 30, 2026

Extreme slowness on Raw storage in AZ-EASTUS-1

Detected by Pingoru
Apr 30, 2026, 11:28 AM UTC
Resolved
Apr 30, 2026, 11:28 AM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion API
Timeline · 4 updates
  1. investigating Apr 29, 2026, 06:43 PM UTC

    Status: Investigating Cognite is investigating a large slowdown on Raw storage in AZ-EASTUS-1. Slowdowns have been experienced by multiple customers. More information will follow as our investigation continues. ***UPDATE*** Cognite has deployed a new Raw DB to AZ-EASTUS-1. We are observing the load to the new database to see how much the new db will alleviate the slowness. This could take a bit of healing time. Cognite is also requesting updates from Microsoft on the Sev A case currently opened. Affected components Cognite Data Fusion API (Degraded performance)

  2. investigating Apr 29, 2026, 06:45 PM UTC

    Status: Investigating ***UPDATE*** Cognite has deployed a new Raw DB to AZ-EASTUS-1. We are observing the load to the new database to see how much the new db will alleviate the slowness. This could take a bit of healing time. Cognite is also requesting updates from Microsoft on the Sev A case currently opened. Affected components Cognite Data Fusion API (Degraded performance)

  3. identified Apr 30, 2026, 03:31 AM UTC

    Status: Identified The immediate performance issue for new tables has been mitigated. Teams have confirmed a significant speed improvement when data is reingested into new tables, with successful runs of key workflows. However, existing tables remain on the original, slower cluster. Their performance is still degraded and is dependent on performance enhancements of a 3rd party service. Affected components Cognite Data Fusion API (Degraded performance)

  4. resolved Apr 30, 2026, 11:28 AM UTC

    Status: Resolved The issue is resolved now and the service is back to normal. Affected components Cognite Data Fusion API (Operational)

Read the full incident report →

Minor April 30, 2026

Canvas access management malfunction

Detected by Pingoru
Apr 30, 2026, 11:01 AM UTC
Resolved
Apr 30, 2026, 11:01 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 4 updates
  1. investigating Apr 29, 2026, 01:19 PM UTC

    Status: Investigating We have identified a potential issue when trying to open canvas you are prompted with insufficient access rights across projects in the cluster. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion API (Partial outage)

  2. identified Apr 29, 2026, 02:59 PM UTC

    Status: Identified The team has identified the issue and a fix is currently on the way. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion API (Partial outage)

  3. monitoring Apr 29, 2026, 03:20 PM UTC

    Status: Monitoring A fix has been rolled out now and we are currently monitoring the state of this incident. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  4. resolved Apr 30, 2026, 11:01 AM UTC

    Status: Resolved The issue has been resolved, and the service is now operating normally. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor April 24, 2026

Function deployment failures at 35-40% in az-eastus-1

Detected by Pingoru
Apr 24, 2026, 08:10 AM UTC
Resolved
Apr 24, 2026, 08:10 AM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion API
Timeline · 8 updates
  1. investigating Apr 17, 2026, 04:29 PM UTC

    Status: Investigating Customers are seeing 35-40% of function deployments failing. Possible correlation to an issue with the files api returning large amounts of 429 codes. Affected components Cognite Data Fusion API (Partial outage)

  2. investigating Apr 17, 2026, 04:31 PM UTC

    Status: Investigating Currently doing triage on the API issue with incident commander. Affected components Cognite Data Fusion API (Partial outage)

  3. identified Apr 17, 2026, 07:15 PM UTC

    Status: Identified Cognite has discovered a certificate that has expired that is impacting az-eastus-1 customers. More info to come as we work to renew the cert. Affected components Cognite Data Fusion API (Partial outage)

  4. monitoring Apr 17, 2026, 08:45 PM UTC

    Status: Monitoring Our engineering team oncall was unable to renew the certificate at the time as he was not at home or in the office. We are hopeful that the cert will be renewed as soon as possible. Affected components Cognite Data Fusion API (Degraded performance)

  5. investigating Apr 17, 2026, 09:16 PM UTC

    Status: Investigating We've noticed there are frequent function deployments failing in az-eastus-1 and we are investigating the issue. Due to the technically of the situation we are awaiting more information from relevant parties, and have paused the incident as we don't see any clear backend issues. Affected components Cognite Data Fusion API (Degraded performance)

  6. identified Apr 20, 2026, 08:04 PM UTC

    Status: Identified Cognite continues to work on this issue affecting function deployments. Currently, there is a hypothesis around deploying functions to entra virtual networks. We will provide updates as soon as progress is made. Affected components Cognite Data Fusion API (Degraded performance)

  7. monitoring Apr 21, 2026, 04:41 PM UTC

    Status: Monitoring Cognite will be placing this incident in monitoring status. Investigation has shifted to an issue with Microsofts AZ-EASTUS-1. It appears a vnet was deployed by Microsoft last week and was not available to it's customers. Affected components Cognite Data Fusion API (Operational)

  8. resolved Apr 24, 2026, 08:10 AM UTC

    Status: Resolved After carefully monitoring the implemented fixes, our engineering team has confirmed that the incident has been resolved. Affected components Cognite Data Fusion API (Operational)

Read the full incident report →

Minor April 23, 2026

Streams and Records API experiencing errors.

Detected by Pingoru
Apr 23, 2026, 01:23 PM UTC
Resolved
Apr 23, 2026, 01:23 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 4 updates
  1. investigating Apr 23, 2026, 08:30 AM UTC

    Status: Investigating The Streams and records API is experiencing issues. Our teams are investigating the issue at this time. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. identified Apr 23, 2026, 08:34 AM UTC

    Status: Identified The cause of the issue has been identified and the fixes are in development. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  3. monitoring Apr 23, 2026, 08:36 AM UTC

    Status: Monitoring The fixes have been deployed, and the services are back to normal. The incident is now in monitoring state. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  4. resolved Apr 23, 2026, 01:23 PM UTC

    Status: Resolved The issue is now resolved. No issues during the monitoring period. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)

Read the full incident report →

Minor April 22, 2026

Intermittent Integration Service Degradation Due to Azure Database Maintenance

Detected by Pingoru
Apr 22, 2026, 01:27 PM UTC
Resolved
Apr 22, 2026, 01:27 PM UTC
Duration
—
Affected: Cogite Data Fusion APICognite Data Fusion UICognite Data Fusion UI
Timeline · 3 updates
  1. investigating Apr 17, 2026, 01:45 AM UTC

    Status: Investigating We are currently experiencing intermittent degradation in integration services, related to ongoing database maintenance in Microsoft Azure. Our engineers are actively investigating the issue with Azure to identify the root cause and will provide updates as more information becomes available. Affected components Cognite Data Fusion UI (Degraded performance) Cogite Data Fusion API (Degraded performance)

  2. monitoring Apr 17, 2026, 11:28 AM UTC

    Status: Monitoring The database maintenance has completed , services and database connectivity is restored. We are still monitoring the issue and waiting for an RCA from the Azure team. Affected components Cogite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  3. resolved Apr 22, 2026, 01:27 PM UTC

    Status: Resolved Our engineering team has completed monitoring this issue. The database maintenance has completed, services and database connectivity is restored. Therefore, we are resolving this incident. Affected components Cognite Data Fusion UI (Operational) Cogite Data Fusion API (Operational)

Read the full incident report →

Minor April 20, 2026

Custom Apps not available

Detected by Pingoru
Apr 20, 2026, 11:13 AM UTC
Resolved
Apr 20, 2026, 11:13 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion UI
Timeline · 2 updates
  1. monitoring Apr 20, 2026, 08:24 AM UTC

    Status: Monitoring There has been an issue due to which Custom Apps menu item were not visible in the Fusion Menu. Engineering team has deployed a fix and working on a rca. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. resolved Apr 20, 2026, 11:13 AM UTC

    Status: Resolved The issue has been resolved and the Custom Apps menu is visible and functional. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)

Read the full incident report →

Minor April 15, 2026

Datamodel Storage Availability and Increased Time Series API Error Rates

Detected by Pingoru
Apr 15, 2026, 12:34 AM UTC
Resolved
Apr 15, 2026, 12:34 AM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating Mar 31, 2026, 07:33 AM UTC

    Status: Investigating The engineering team is currently investigating alerts related to Data Model Storage availability and Time Series API error rates. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. monitoring Mar 31, 2026, 08:24 AM UTC

    Status: Monitoring The engineering team verifies that both the Data Model Storage availability and Time Series API error rate alerts have been resolved and is currently monitoring the fix. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved Apr 15, 2026, 12:34 AM UTC

    Status: Resolved We are pleased to report that the recent performance issues have been resolved. Our engineering team has verified that both Data Model Storage availability and Time Series API error rates have returned to normal operating parameters. We have implemented a fix and are currently monitoring the system closely to ensure long-term stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor March 20, 2026

Timeseries and Sequence API are down.

Detected by Pingoru
Mar 20, 2026, 05:22 PM UTC
Resolved
Mar 20, 2026, 05:22 PM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion API
Timeline · 3 updates
  1. investigating Mar 20, 2026, 03:31 PM UTC

    Status: Investigating We are seeing a downtime in Timeseries and Sequence component of the Cognite API. Affected components Cognite Data Fusion API (Partial outage)

  2. monitoring Mar 20, 2026, 03:57 PM UTC

    Status: Monitoring Service has been restored to the timeseries and sequence API. Investigation continues into the cause of the service interruption. Affected components Cognite Data Fusion API (Operational)

  3. resolved Mar 20, 2026, 05:22 PM UTC

    Status: Resolved The incident is now resolved as the issue is contained after a period of monitoring. Affected components Cognite Data Fusion API (Operational)

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