Cognite Outage History

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Cognite had 45 outages in the last 2 years totaling 81h 5m of downtime — averaging 1.8 incidents per month.

There were 45 Cognite outages since January 6, 2026 totaling 81h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cognite.com

Minor March 18, 2026

Time Series Update Latency

Detected by Pingoru
Mar 18, 2026, 02:03 PM UTC
Resolved
Mar 18, 2026, 02:03 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating Mar 17, 2026, 05:17 PM UTC

    Status: Investigating We are currently investigating a synchronization issue in the westeurope-1 region where CogniteTimeSeries updates and deletions are failing to propagate from PG3 to the time series backend. This disruption has led to sync delays exceeding around 1 hour for affected projects and may result in stale data appearing in DMS search results. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. monitoring Mar 17, 2026, 06:27 PM UTC

    Status: Monitoring We have implemented a mitigation strategy to resolve the synchronization bottleneck in the westeurope-1 region and are now observing the recovery of the CogniteTimeSeries pipeline. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved Mar 18, 2026, 02:03 PM UTC

    Status: Resolved The engineering team confirmed that the issue is resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor March 16, 2026

Degraded Indexing Performance Observed in Semantic Search

Detected by Pingoru
Mar 16, 2026, 05:59 PM UTC
Resolved
Mar 16, 2026, 05:59 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 5 updates
  1. investigating Mar 03, 2026, 01:07 PM UTC

    Status: Investigating We are currently observing a degraded performance issue with file uploads to Semantic Search. However, this is limited to new file uploads, file deletes and viewing recently uploaded files. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. identified Mar 03, 2026, 03:06 PM UTC

    Status: Identified The underlying issue has been identified and a fix is now being worked on. The backlog of the impacted files is now being processed and the situation is gradually improving. We will update once the components are fully operational. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  3. monitoring Mar 05, 2026, 12:54 PM UTC

    Status: Monitoring Disk usage across the Elasticsearch cluster has decreased and cluster health is now green. A backfill is running to ensure all projects are up to date, and the system is being monitored to confirm stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  4. monitoring Mar 09, 2026, 11:01 AM UTC

    Status: Monitoring With some improvements made, we are continuing to monitor the incident. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  5. resolved Mar 16, 2026, 05:59 PM UTC

    Status: Resolved Following the implementation of several key improvements, we have successfully stabilized the westeurope-1 environment and returned the Elasticsearch cluster to a healthy Green status. While disk usage has been significantly reduced to optimal levels, a backfill process is currently running to ensure all project data is fully synchronized and up to date. We have completed an extended monitoring period to confirm system stability, and all services are now fully operational. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor March 14, 2026

Infield outage issue

Detected by Pingoru
Mar 14, 2026, 06:39 AM UTC
Resolved
Mar 14, 2026, 06:39 AM UTC
Duration
—
Affected: Cognite InField
Timeline · 3 updates
  1. investigating Mar 11, 2026, 11:17 AM UTC

    Status: Investigating There is a service outage in Infield, leading to some customers not being able to access Infield. This is caused due to an issue in a planned maintenance - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW#updates Affected components Cognite InField (Partial outage)

  2. monitoring Mar 11, 2026, 01:35 PM UTC

    Status: Monitoring The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded. Affected components Cognite InField (Degraded performance)

  3. resolved Mar 14, 2026, 06:39 AM UTC

    Status: Resolved After monitoring the incident, the engineering team has confirmed the incident is now resolved. Affected components Cognite InField (Operational)

Read the full incident report →

Minor March 12, 2026

Errors Observed when Creating/Editing Activities on Maintain Direct Planning Modal

Detected by Pingoru
Mar 12, 2026, 09:40 PM UTC
Resolved
Mar 12, 2026, 09:40 PM UTC
Duration
—
Affected: Cognite Maintain
Timeline · 2 updates
  1. investigating Mar 12, 2026, 05:56 PM UTC

    Status: Investigating We are currently investigating an issue where users are unable to Create/Edit Activities using the Direct Planning modal on the Maintain application. Affected components Cognite Maintain (Degraded performance)

  2. resolved Mar 12, 2026, 09:40 PM UTC

    Status: Resolved The issue has now been resolved. The impacted features in Maintain are now operational. Affected components Cognite Maintain (Operational)

Read the full incident report →

Minor March 11, 2026

Unavailability of Data Modelling Services

Detected by Pingoru
Mar 11, 2026, 02:54 PM UTC
Resolved
Mar 11, 2026, 02:54 PM UTC
Duration
—
Affected: Cognite Data Fusion UICognite Data Fusion UICognite InField
Timeline · 4 updates
  1. monitoring Mar 11, 2026, 12:01 PM UTC

    Status: Monitoring Data modelling services where experiencing high error rate and downtime. This was caused by a scheduled maintenance that was delayed - https://status.cognite.com/incidents/01KJ6ZTBW8WGHED40N7935TVBW The service has been partially restored but there is a risk of further downtime as there is another maintenance scheduled. Affected components Cognite InField (Partial outage)

  2. monitoring Mar 11, 2026, 01:17 PM UTC

    Status: Monitoring The ongoing issue is impacting Cognite Data Fusion UI. User might see slowness or failure to load UI components Affected components Cognite InField (Partial outage) Cognite Data Fusion UI (Partial outage)

  3. monitoring Mar 11, 2026, 01:26 PM UTC

    Status: Monitoring The database maintenance is completed. We are seeing a recovery in services . We will be following up with the cloud vendor on a reason-for-outage report and also why the agreed-on maintenance window was disregarded. Affected components Cognite Data Fusion UI (Degraded performance) Cognite InField (Degraded performance)

  4. resolved Mar 11, 2026, 02:54 PM UTC

    Status: Resolved The issue has been resolved and all the affected service are functional Affected components Cognite Data Fusion UI (Operational) Cognite InField (Operational)

Read the full incident report →

Minor February 27, 2026

Function Upload Failures Observed

Detected by Pingoru
Feb 27, 2026, 12:50 PM UTC
Resolved
Feb 27, 2026, 12:50 PM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating Feb 26, 2026, 05:23 PM UTC

    Status: Investigating Currently, we are investigating an issue where functions are failing to upload. However, this is limited to new functions awaiting upload and replacing existing functions. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. monitoring Feb 26, 2026, 06:17 PM UTC

    Status: Monitoring The failures are no longer observed and the issue now seems contained. We are currently monitoring the situation until resolution. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational)

  3. resolved Feb 27, 2026, 12:50 PM UTC

    Status: Resolved The issue has now been resolved by the Engineering team. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor February 25, 2026

Function schedule runs failing

Detected by Pingoru
Feb 25, 2026, 11:27 AM UTC
Resolved
Feb 25, 2026, 11:27 AM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 3 updates
  1. investigating Feb 18, 2026, 12:40 PM UTC

    Status: Investigating Some context-api pods are unable to process function scheduler requests due to timeouts when calling Kubernetes TokenReview endpoints. The engineering team is investigating and working to restore normal schedule execution. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion API (Partial outage)

  2. monitoring Feb 18, 2026, 03:56 PM UTC

    Status: Monitoring The immediate impact identified as delayed or missed scheduled function runs for a subset of customers in this cluster. Recent metrics indicate that scheduler runtimes have returned to normal levels. To prevent recurrence, we are evaluating improvements to the service. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

  3. resolved Feb 25, 2026, 11:27 AM UTC

    Status: Resolved The issue is resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor February 20, 2026

Error Observed on CDF Home Page for Newly Initiated Login Sessions

Detected by Pingoru
Feb 20, 2026, 09:06 AM UTC
Resolved
Feb 20, 2026, 09:06 AM UTC
Duration
—
Affected: Cognite Data Fusion UI
Timeline · 3 updates
  1. investigating Feb 20, 2026, 04:25 AM UTC

    Status: Investigating We are currently investigating an issue where an error is displayed on the CDF UI for newly initiated login sessions. However, this is limited to new user logins and can be mitigated after a manual refresh as a temporary workaround. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. identified Feb 20, 2026, 07:52 AM UTC

    Status: Identified The team has identified the cause and a fix is currently underway. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  3. resolved Feb 20, 2026, 09:06 AM UTC

    Status: Resolved The team has successfully mitigated the issue with the fix and this incident is considered as resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)

Read the full incident report →

Minor February 16, 2026

Issues Observed with the IAM API Terminated Sessions

Detected by Pingoru
Feb 16, 2026, 10:03 AM UTC
Resolved
Feb 16, 2026, 10:03 AM UTC
Duration
—
Affected: Cogite Data Fusion APICognite Data Fusion APICognite Data Fusion API
Timeline · 2 updates
  1. investigating Feb 16, 2026, 09:07 AM UTC

    Status: Investigating We are currently investigating an ongoing issue with the IAM API. Further updates will be available as we continue to investigate. Affected components Cognite Data Fusion API (Degraded performance) Cogite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. resolved Feb 16, 2026, 10:03 AM UTC

    Status: Resolved The issue has now been fully contained. All impacted services related to the IAM API are now back in full operation. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cogite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor February 6, 2026

Agent Performance Degradation in az-eastus-1

Detected by Pingoru
Feb 06, 2026, 08:39 AM UTC
Resolved
Feb 06, 2026, 08:39 AM UTC
Duration
—
Affected: Cognite Data Fusion APICognite Data Fusion UI
Timeline · 4 updates
  1. investigating Feb 03, 2026, 01:22 PM UTC

    Status: Investigating Atlas users are encountering frequent errors and reduced performance when working with agents. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  2. investigating Feb 03, 2026, 08:50 PM UTC

    Status: Investigating If performance and load issues are observed, we recommend utilizing the following models to ensure optimal performance: • gpt-5 • gpt-5-nano • gpt-4.1 • gpt-4.1-mini • gpt-4.1-nano Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  3. identified Feb 04, 2026, 01:54 PM UTC

    Status: Identified We have identified the underlying issue and we are currently working on a fix. A potential fix will be available once it is thoroughly tested. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)

  4. resolved Feb 06, 2026, 08:39 AM UTC

    Status: Resolved The issue is now fully contained and all impacted services are back in operation. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)

Read the full incident report →

Minor January 27, 2026

Failure in Agent Chat completion endpoint

Detected by Pingoru
Jan 27, 2026, 09:08 PM UTC
Resolved
Jan 27, 2026, 09:08 PM UTC
Duration
—
Affected: Cogite Data Fusion APICognite Data Fusion APICognite Data Fusion UI
Timeline · 2 updates
  1. investigating Jan 27, 2026, 02:34 PM UTC

    Status: Investigating Engineers have identified a failure in the Agent Chat completion endpoint. They are currently investigating the issue. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion API (Degraded performance) Cogite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)

  2. resolved Jan 27, 2026, 09:08 PM UTC

    Status: Resolved This incident is resolved based on the Azure service update. Service availability has improved, and successful requests are being observed across affected clusters. Affected components Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cogite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational) Cognite Data Fusion UI (Operational)

Read the full incident report →

Minor January 27, 2026

Data Modeling schema inconsistency in az-tyo-gp-001

Detected by Pingoru
Jan 27, 2026, 09:28 AM UTC
Resolved
Jan 27, 2026, 09:28 AM UTC
Duration
—
Affected: Cognite Data Fusion API
Timeline · 4 updates
  1. investigating Jan 23, 2026, 09:21 AM UTC

    Status: Investigating We are investigating an issue causing data model deployment failures in the az-tyo-gp-001 cluster. The impact is currently isolated to this cluster only. Our engineering team is actively working on identifying and resolving the underlying schema inconsistency. Further updates will be shared as we learn more. Affected components Cognite Data Fusion API (Degraded performance)

  2. identified Jan 23, 2026, 11:20 AM UTC

    Status: Identified The schema inconsistency issue in the multi-tenant-1 cluster, caused by system property propagation failures during cluster setup, has been identified and is currently under investigation. Affected components Cognite Data Fusion API (Degraded performance)

  3. monitoring Jan 26, 2026, 01:54 PM UTC

    Status: Monitoring Our teams have successfully deployed a fix for the issue. The features are working as expected. We will monitor the situation for a period of time before closing the incident Affected components Cognite Data Fusion API (Operational)

  4. resolved Jan 27, 2026, 09:28 AM UTC

    Status: Resolved After monitoring the fix, the engineers have now confirmed the incident is resolved. Affected components Cognite Data Fusion API (Operational)

Read the full incident report →