Cognite incident

InField — UI License Key Notice(INC-3158)

Resolved after 34 minutes, affecting Cognite InField and Cognite InField and 1 more, on July 22, 2026.

resolved Jul 22, 2026, 03:17 PM UTC

The license key configuration for Cognite InField has been updated, and the missing license key watermark is now fully resolved across all affected environments. All services are operating normally. Thank you for your patience!

Started
Jul 22, 2026, 02:42 PM UTC
Resolved
Jul 22, 2026, 03:17 PM UTC
Duration
34m
Detected by Pingoru
Jul 22, 2026, 02:42 PM UTC

Affected components

Cognite InFieldCognite InFieldCognite InfieldCognite InFieldCognite InFieldCognite InFieldCognite InFieldCognite InFieldCognite InFieldCognite InField

Update timeline

  1. investigating Jul 22, 2026, 02:42 PM UTC

    We are currently investigating an issue affecting the InField application where a UI license watermark ("MUI X Missing License Key") is displayed. Impact: This is a minor visual UI issue and does not impact functionality, data integrity, or core user workflows. Our engineering teams are actively investigating the root cause and working on a resolution.

  2. resolved Jul 22, 2026, 03:17 PM UTC

    The license key configuration for Cognite InField has been updated, and the missing license key watermark is now fully resolved across all affected environments. All services are operating normally. Thank you for your patience!

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