Cognite incident
Users experiencing HTTP 500/503 errors when searching or aggregating Data Models
Resolved after 3 hours 17 minutes, affecting Cognite InField and Cognite InField and 1 more, on September 6, 2026.
This incident has been resolved. The issue causing HTTP 500/503 errors when searching or aggregating Data Models in westeurope-1 has been mitigated, and service performance has fully recovered. All systems are operating normally.
Affected components
Update timeline
- investigating Sep 06, 2026, 11:34 AM UTC
The engineering team is investigating and fixing issues with the Data Modelling search and aggregate APIs in the westeurope-1 cluster. Customer impact includes increased error rates on DM APIs and in the data exploration app in Fusion, and delays before new data is available in search results.
- investigating Sep 06, 2026, 02:51 PM UTC
This incident has been resolved. The issue causing HTTP 500/503 errors when searching or aggregating Data Models in westeurope-1 has been mitigated, and service performance has fully recovered. All systems are operating normally.
- resolved Sep 06, 2026, 02:51 PM UTC
This incident has been resolved. The issue causing HTTP 500/503 errors when searching or aggregating Data Models in westeurope-1 has been mitigated, and service performance has fully recovered. All systems are operating normally.
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