Resolved after 20 days 4 hours, affecting Cognite InField and Cognite InField and 1 more, on September 11, 2026.
This incident has been resolved. Data modeling services in az-tyo-gp-001 have fully recovered and error rates have returned to normal. All systems are operating as expected.
Affected components
Update timeline
- investigating Sep 11, 2026, 02:44 AM UTC
We are currently investigating an issue causing elevated 503 error rates and service degradation for Data Modeling services within the az-tyo-gp-001 cluster. Users and applications in this cluster may experience intermittent errors or failures when accessing data modeling endpoints and related features. Our engineering team is actively investigating the root cause to restore normal operations. Further updates will be shared as more information becomes available.
- monitoring Sep 11, 2026, 03:09 AM UTC
The engineering team has allocated additional memory resources to the affected services, and normal performance has been restored with error rates dropping to zero. We are continuing to closely monitor the system to ensure ongoing stability. Further updates will be provided once the incident is fully resolved.
- resolved Oct 01, 2026, 07:11 AM UTC
This incident has been resolved. Data modeling services in az-tyo-gp-001 have fully recovered and error rates have returned to normal. All systems are operating as expected.
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