Resolved after 4 days 3 hours, affecting Cognite Data Fusion API and Cognite Data Fusion API and 1 more, on October 2, 2026.
The issue causing increased latency and degraded performance in the az-phx-001 cluster has been resolved. All affected services and API response times are back to normal operation
Affected components
Update timeline
- investigating Oct 02, 2026, 02:15 PM UTC
We are currently investigating reports of increased latency and degraded performance affecting services in the az-phx-001 cluster (Azure West US 3). Our engineering teams are actively investigating the underlying storage performance and working on mitigating the issue. Next update will be provided within as soon as more information becomes available.
- monitoring Oct 06, 2026, 02:48 PM UTC
A fix has been deployed by migrating the affected database storage pods to a new node pool in the az-phx-001 cluster. Cluster latency and performance have returned to normal levels, and our team is actively monitoring the service to ensure stability.
- resolved Oct 06, 2026, 05:33 PM UTC
The issue causing increased latency and degraded performance in the az-phx-001 cluster has been resolved. All affected services and API response times are back to normal operation
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