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Last checked 6m agoActive incident: Data Modeling Search/Aggregates Not Refreshing
Cognite is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.
Real-time Cognite status, recent outages, and incident history — pulled directly from Cognite's official status page at https://status.cognite.com every 5 minutes. Pingoru tracks 93 Cognite services and has captured 40 incidents in the last 90 days (98.59% uptime). Get email, Slack, Discord, or webhook alerts the moment Cognite reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Cognite Data Fusion UICognite Data Fusion API
Timeline · 5 updates
- investigating · Jun 04, 2026, 06:34 PM UTC
Status: Investigating We are currently investigating an issue where Data Modeling search and aggregate results are not refreshing as expected on the az-eastus-1 cluster. Users may experience incorrect or zero counts in search results, and newly ingested data may not appear in the CDF Search UI. Our engineering team has identified the root cause and a fix is currently in progress. We will provide further updates as the situation develops. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)
- identified · Jun 04, 2026, 07:10 PM UTC
Status: Identified We have identified the cause of an issue affecting Data Modeling search and aggregate results on the az-eastus-1 cluster. This issue is limited to a specific data pattern and does not affect all customers only projects ingesting JSON data where one key is used as a prefix before a dot (.) in another key within the same JSON object are impacted. Workaround: To avoid triggering this issue, please ensure JSON objects do not contain keys where one key shares a prefix with another key before a dot (.) or end of string. For example, a structure where one key appears as a prefix of another dot-separated key should be avoided. Our engineering team is actively working on a permanent fix. We will provide further updates as the situation develops. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)
- identified · Jun 05, 2026, 07:29 AM UTC
Status: Identified A bug in the Elasticsearch mapping refresh is causing search and aggregate results to not update for projects using JSON properties where a plain key and a dotted key share a prefix (e.g. "min" and "min.A" in the same JSON object). A first fix was insufficient; a second fix (PR #1908) is now in pipeline and rollout to az-eastus-1 is expected within ~1 week, pending testing. Example of triggering data pattern: { "min": "value", "min.A": "nested_value" } Any JSON property where a plain key (min) and a dotted key (min.A) share the same prefix will trigger the naming collision. Currently fixing is in progress. Affected components Cognite Data Fusion API (Degraded performance) Cognite Data Fusion UI (Degraded performance)
- identified · Jun 05, 2026, 01:02 PM UTC
Status: Identified The fix for the Elasticsearch mapping bug has been deployed to staging and initial results look good. Pending successful staging validation, rollout to production is planned throughout next week. The workaround remains to avoid using JSON keys with shared prefixes and dotted variants. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)
- monitoring · Jun 11, 2026, 11:55 AM UTC
Status: Monitoring The fix has been applied and indexing has resumed. We are currently monitoring the state of the fix at this stage. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
Latest: Status: Monitoring The fix has been applied and indexing has resumed. We are currently monitoring the state of the fix at this stage. Affected components Cognite Data Fusion UI (Op…
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Recent outages & incidents
Past 90 days- Cognite Data Fusion API
Timeline · 2 updates
- identified · Jun 09, 2026, 12:30 PM UTC
Status: Identified We have identified a significant delay in the propagation of the isUploaded flag for files uploaded in the az-eastus-1 cluster. Files may take over 2 hours to be marked as uploaded after a successful upload. Root cause identified: At least one project in the az-eastus-1 cluster is being rate limited by the DMS (Data Modeling Service), which is causing the file storage subscriber to back up and delay processing of upload notifications. Our engineering team has applied a fix to increase the DMS write concurrency limit for the affected project, and the change has been deployed. We are actively monitoring the situation to confirm recovery. We will provide further updates as the situation progresses. Affected components Cognite Data Fusion API (Degraded performance)
- resolved · Jun 11, 2026, 06:59 AM UTC
Status: Resolved File upload propagation delays (isUploaded flag) in the az-eastus-1 cluster have been fully resolved. The root cause was an Azure Event Grid outage in the East US region (05:00 UTC June 9 – 06:30 UTC June 10, 2026), which prevented blob storage notifications from reaching our internal file processing pipeline. Propagation lag has now stabilized at normal, near-zero levels. All affected workflows, including CDF Function deployments and file-dependent processes, should be fully operational. We will continue to monitor system metrics to ensure stability. Affected components Cognite Data Fusion API (Operational)
Latest: Status: Resolved File upload propagation delays (isUploaded flag) in the az-eastus-1 cluster have been fully resolved. The root cause was an Azure Event Grid outage in the East US …
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- Cognite Data Fusion UICognite Data Fusion APICognite Data Fusion UI
Timeline · 4 updates
- investigating · May 28, 2026, 09:42 AM UTC
Status: Investigating We are currently investigating reports of very slow queries when fetching instances. Our engineering team is actively analyzing the issue and working to identify the root cause. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)
- investigating · May 28, 2026, 10:48 AM UTC
Status: Investigating The issue has been mitigated and service performance has returned to normal. Our team has confirmed the issue is resolved and will continue to monitor the environment to ensure stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
- monitoring · May 28, 2026, 03:38 PM UTC
Status: Monitoring The issue has been mitigated and service performance has returned to normal. Our team has confirmed the issue is resolved and will continue to monitor the environment to ensure stability. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
- resolved · Jun 08, 2026, 09:52 AM UTC
Status: Resolved The final rollout of the fix for intermittent Data Modeling performance degradation on az-eastus-1 completed successfully, with no significant latency spikes observed during deployment. Application performance is stable and we have not observed any further issues. This incident is now considered resolved. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
Latest: Status: Resolved The final rollout of the fix for intermittent Data Modeling performance degradation on az-eastus-1 completed successfully, with no significant latency spikes obser…
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- Cognite Data Fusion UICognite Data Fusion API
Timeline · 2 updates
- investigating · Jun 04, 2026, 01:30 PM UTC
Status: Investigating Data Workflow is unavailable in cluster az-tyo-gp-001, impacting workflow execution and related operations. Investigation and recovery efforts are ongoing. Affected components Cognite Data Fusion UI (Degraded performance) Cognite Data Fusion API (Degraded performance)
- resolved · Jun 04, 2026, 02:20 PM UTC
Status: Resolved Data Workflow availability has been fully restored in cluster az-tyo-gp-001. Validation and monitoring confirm normal operation, and the incident has been resolved and closed. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion API (Operational)
Latest: Status: Resolved Data Workflow availability has been fully restored in cluster az-tyo-gp-001. Validation and monitoring confirm normal operation, and the incident has been resolved…
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- Cognite Data Fusion UI
Timeline · 3 updates
- investigating · Jun 03, 2026, 01:08 PM UTC
Status: Investigating We have identified a potential issue surrounding AI Chat agent, where the agent selector dropdown is rendering with heavily overlapped/duplicated text, making it effectively unusable. The issue is a frontend rendering regression, internally detected at 14:35 CEST today. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage)
- identified · Jun 03, 2026, 01:13 PM UTC
Status: Identified We have identified a potential issue surrounding AI Chat agent, where the agent selector dropdown is rendering with heavily overlapped/duplicated text, making it effectively unusable. The issue is a frontend rendering regression, internally detected at 14:35 CEST today. Affected components Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage) Cognite Data Fusion UI (Partial outage)
- resolved · Jun 03, 2026, 02:52 PM UTC
Status: Resolved The incident is now resolved as the fix was deployed to mitigate the UI rendering issue in the agent chat. Affected components Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational) Cognite Data Fusion UI (Operational)
Latest: Status: Resolved The incident is now resolved as the fix was deployed to mitigate the UI rendering issue in the agent chat. Affected components Cognite Data Fusion UI (Operational)…
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- Cognite AcademyCognite Hub
Timeline · 2 updates
- investigating · Jun 01, 2026, 07:35 AM UTC
Status: Investigating We have identified that Polyfill.io is asking for credentials on page load for hub.cognite.com the team is still investigating this issue. Affected components Cognite Academy (Partial outage) Cognite Hub (Partial outage)
- resolved · Jun 01, 2026, 08:08 AM UTC
Status: Resolved The team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has been restored. This incident has been fully resolved. Affected components Cognite Academy (Operational) Cognite Hub (Operational)
Latest: Status: Resolved The team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has be…
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See the full Cognite outage history
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- Started Jun 11, 2026, 11:55 AM UTC · ● 2d 8h
- files_is_uploaded_propagated_lag ResolvedStarted Jun 11, 2026, 06:59 AM UTC · Resolved Jun 11, 2026, 06:59 AM UTC · —
- Started Jun 08, 2026, 09:52 AM UTC · Resolved Jun 08, 2026, 09:52 AM UTC · —
- Started Jun 04, 2026, 02:20 PM UTC · Resolved Jun 04, 2026, 02:20 PM UTC · —
- Started Jun 03, 2026, 02:52 PM UTC · Resolved Jun 03, 2026, 02:52 PM UTC · —
- Started Jun 01, 2026, 08:08 AM UTC · Resolved Jun 01, 2026, 08:08 AM UTC · —
- Started May 27, 2026, 09:10 PM UTC · Resolved May 27, 2026, 09:10 PM UTC · —
- Started May 22, 2026, 05:56 PM UTC · Resolved May 22, 2026, 05:56 PM UTC · —