Cognite incident

Slow response time on OpenAI Azure models EU

Resolved after 1 day, affecting Cognite Data Fusion UI and Cognite Data Fusion UI and 1 more, on September 29, 2026.

resolved Sep 30, 2026, 04:16 PM UTC

The issue causing slow response times for Azure OpenAI models in the EU Datazone has been resolved.

Started
Sep 29, 2026, 03:52 PM UTC
Resolved
Sep 30, 2026, 04:16 PM UTC
Duration
1d
Detected by Pingoru
Sep 29, 2026, 03:52 PM UTC

Affected components

Cognite Data Fusion UICognite Data Fusion UICognite Data Fusion UICognite Data Fusion UICognite Data Fusion APICognite Data Fusion UICognite Data Fusion UICognite Data Fusion APICognite Data Fusion APICogite Data Fusion API

Update timeline

  1. investigating Sep 29, 2026, 03:52 PM UTC

    https://azure.status.microsoft/en-us/status Azure has reported degraded performance for certain services. See the above link for more specific details.

  2. monitoring Sep 29, 2026, 07:37 PM UTC

    Microsoft Azure has reported that the underlying platform issue in the swedencentral region has now been mitigated. Our internal metrics indicate that service health and model response times are recovering. We are actively observing system performance and endpoint latencies across all affected clusters to verify sustained stability. Further updates will be shared as soon as full recovery is confirmed.

  3. resolved Sep 30, 2026, 04:16 PM UTC

    The issue causing slow response times for Azure OpenAI models in the EU Datazone has been resolved.

Your product runs on more than Cognite

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →