Cognite incident

Degraded Experience for Custom Apps

Resolved after 5 hours 34 minutes, affecting Cognite Data Fusion UI and Cognite Data Fusion UI and 1 more, on June 25, 2026.

resolved Jun 25, 2026, 04:25 PM UTC

The engineering team has confirmed that the Custom Apps page is fully operational for all users following the fix. The incident has been resolved and is now closed.

Started
Jun 25, 2026, 10:51 AM UTC
Resolved
Jun 25, 2026, 04:25 PM UTC
Duration
5h 34m
Detected by Pingoru
Jun 25, 2026, 10:51 AM UTC

Affected components

Cognite Data Fusion UICognite Data Fusion UICognite Data Fusion UICognite HubCognite Data Fusion UICognite Data Fusion UICognite Data Fusion UI

Update timeline

  1. investigating Jun 25, 2026, 10:51 AM UTC

    An issue has been identified affecting Custom Apps for some users, where the page may display "No apps available" despite apps being present. The root cause is currently under investigation, and updates will be provided as more information becomes available.

  2. monitoring Jun 25, 2026, 11:14 AM UTC

    The engineering team has identified the root cause and deployed a fix. The Custom Apps view has been confirmed to be functioning normally. The service is being monitored to ensure continued stability.

  3. resolved Jun 25, 2026, 04:25 PM UTC

    The engineering team has confirmed that the Custom Apps page is fully operational for all users following the fix. The incident has been resolved and is now closed.

Your product runs on more than Cognite

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →