CloudSigma Outage History

CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Frankfurt location. All running services and machines are not impacted by this issue. Our administrators are working to resolve it as soon as possible.

CloudSigma would like to inform you that, currently, the accessibility of the drives in the Riyadh Region is limited. While the issue prevents the creation of new services, already existing ones are not affected. We are working hard to resolve the issue as soon as possible, and we will keep you posted

CloudSigma would like to inform you that there is an ongoing issue with payments in our Manila 2 cloud, failing in our WebApp. Our team is actively working on resolving the issue. If you are facing issues with subscriptions expiring, please contact support via the WebApp chat or at [email protected] and they will assist you.

CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Manila 2 cloud location. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

CloudSigma would like to inform you that, currently, the accessibility of the drives in the Zurich and Geneva regions is limited. While the issue prevents the creation of new services, already existing ones are not affected. We are working hard to resolve the issue as soon as possible, and we will keep you posted

We are continuing to investigate this issue.

CloudSigma would like to inform you that the accessibility of the drives in the Zurich and Geneva regions is fully restored.

CloudSigma would like to inform you that, currently, the accessibility of the drives in the Zurich Region is limited. While the issue prevents the creation of new services, already existing ones are not affected. We are working hard to resolve the issue as soon as possible, and we will keep you posted

CloudSigma would like to inform you that the Storage performance has stabilized in the Cloud Location. The creation of new drives is now available to our customers once again. Although the issue is still ongoing, please be assured that our team continues to work on a permanent fix.

CloudSigma would like to inform you that, currently, we are experiencing intermittent packet loss from various locations worldwide for the Cairo cloud location. While these occurrences are brief and do not impact overall cloud availability, they may cause temporary network performance degradation for some customers. We sincerely appreciate your understanding and patience during the resolution of this issue.

CloudSigma would like to inform you that the issue still persists in our Cairo cloud location. We wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.

CloudSigma would like to inform you that the issue still persists in our Cairo cloud location. We wish to assure you that our team is actively working on fully mitigating the issue. We appreciate your understanding.

CloudSigma would like to inform you that we are currently experiencing degraded storage performance in the Clark cloud location. As a result, it is temporarily not possible to create new drives and snapshots. Please note that there is no impact on already existing drives. Our team is actively working to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and patience.

As previously announced, today we conducted an Emergency Network Maintenance. Following the maintenance, a temporary storage cluster flap was observed. The connection was restored after approximately 20 minutes. Due to the extended period without access to storage, some virtual machines entered a kernel wait state, which affected their operation. Please note that not all machines were impacted. However, if you are experiencing issues with any of your servers, we recommend rebooting the affected machines to restore normal functionality. We sincerely apologize for the inconvenience and appreciate your understanding. Our team continues to monitor the situation and work on the underlying issue, and we will keep you updated as we make progress.

CloudSigma would like to inform you that we are currently encountering an issue affecting the starting and cloning of virtual machines and drives. Please note that all running machines remain fully operational and are not impacted. Our team is actively working to resolve the issue with the highest priority. We will keep you informed with timely updates as progress is made. Thank you for your understanding and patience.

CloudSigma would like to inform you that the UI in the Honolulu region is not accessible at the moment. Be advised that already running services are not impacted. We are working on resolving the issue as soon as possible.

CloudSigma would like to inform you that we have identified a bug affecting our free-tier subscriptions. We are currently investigating the root cause, but there is a possibility that some accounts may be subject to an attempted charge if a payment method is saved or if the account has available credit. Please rest assured that the free tier is intended to be completely free of charge. Any unintended charges will be promptly cancelled and refunded. We are treating this issue with high priority and are working to resolve it as quickly as possible to prevent any charges from being processed. Please take our apologies for any confusion or inconvenience this may have caused. We will keep you updated.

CloudSigma would like to inform you that we are experiencing issues creating new storage drives in our GVA cloud location. All running VMs are unaffected, and we are actively working on the matter. We apologize for the inconvenience caused.

CloudSigma would like to inform you that is storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.

CloudSigma would like to inform you that is storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.

CloudSigma would like to inform you that our storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.

CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.