CloudSigma experienced a minor incident on July 12, 2025 affecting Honolulu Cloud, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 12, 2025, 02:50 AM UTC
CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
- resolved Jul 12, 2025, 03:18 AM UTC
CloudSigma would like to inform you that our WebApp in the Honolulu location is now available. The issue has been resolved after approximately 14 minutes of downtime. Thank you for your patience while we investigated and worked to resolve the issue. Please accept our apologies for the inconvenience.