CloudSigma experienced a minor incident on September 8, 2025 affecting Zürich Cloud, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2025, 08:14 PM UTC
CloudSigma would like to inform you that, currently, the accessibility of the drives in the Zurich Region is limited. While the issue prevents the creation of new services, already existing ones are not affected. We are working hard to resolve the issue as soon as possible, and we will keep you posted
- investigating Sep 08, 2025, 09:45 PM UTC
CloudSigma would like to inform you that the Storage performance has stabilized in the Cloud Location. The creation of new drives is now available to our customers once again. Although the issue is still ongoing, please be assured that our team continues to work on a permanent fix.
- resolved Sep 09, 2025, 12:04 AM UTC
CloudSigma would like to inform you that the issue regarding the availability of the drives has been rectified. Services are now operating as expected. Thank you for your patience and understanding. CloudSigma is actively working to reduce such occurrences.