CloudSigma experienced a minor incident on July 25, 2025 affecting Geneva Cloud, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2025, 08:26 AM UTC
CloudSigma would like to inform you that we are experiencing issues creating new storage drives in our GVA cloud location. All running VMs are unaffected, and we are actively working on the matter. We apologize for the inconvenience caused.
- investigating Jul 25, 2025, 12:36 PM UTC
CloudSigma would like to inform you that is storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.
- investigating Jul 26, 2025, 02:48 AM UTC
CloudSigma would like to inform you that is storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.
- investigating Jul 26, 2025, 12:29 PM UTC
CloudSigma would like to inform you that our storage issues are still ongoing. Our team is actively working on resolving the issue. We apologize for the inconvenience caused, and thank you for your understanding.
- resolved Jul 28, 2025, 04:41 AM UTC
CloudSigma would like to inform you that the issue affecting our storage in our GVA cloud has been fixed. We thank you for your patience and understanding.