CloudSigma experienced a minor incident on August 19, 2025 affecting Clark Cloud, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2025, 09:56 AM UTC
CloudSigma would like to inform you that we are currently experiencing degraded storage performance in the Clark cloud location. As a result, it is temporarily not possible to create new drives and snapshots. Please note that there is no impact on already existing drives. Our team is actively working to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and patience.
- resolved Aug 19, 2025, 11:30 AM UTC
CloudSigma would like to inform you that we have resolved the degraded storage performance in the Clark cloud location. Users are now able to create new drives and snapshots.