CloudSigma experienced a minor incident on September 12, 2025 affecting Zürich Cloud and Geneva Cloud, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 12, 2025, 09:57 AM UTC
CloudSigma would like to inform you that, currently, the accessibility of the drives in the Zurich and Geneva regions is limited. While the issue prevents the creation of new services, already existing ones are not affected. We are working hard to resolve the issue as soon as possible, and we will keep you posted
- investigating Sep 12, 2025, 10:01 AM UTC
We are continuing to investigate this issue.
- investigating Sep 12, 2025, 11:16 AM UTC
CloudSigma would like to inform you that the accessibility of the drives in the Zurich and Geneva regions is fully restored.
- resolved Sep 12, 2025, 01:01 PM UTC
CloudSigma would like to inform you that the accessibility of the drives in the Geneva region is fully restored.