CloudSigma experienced a major incident on September 13, 2025 affecting Manila 2 Cloud, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Manila 2 Cloud
Update timeline
- investigating Sep 13, 2025, 05:22 AM UTC
CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Manila 2 cloud location. Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.
- resolved Sep 13, 2025, 06:50 AM UTC
CloudSigma would like to inform you that the WebApp is reachable, and everything is working as expected. Please accept our sincere apologies for any inconvenience caused.