CloudSigma experienced a minor incident on September 30, 2025 affecting Frankfurt Cloud, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Frankfurt Cloud
Update timeline
- investigating Sep 30, 2025, 12:46 AM UTC
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Frankfurt location. All running services and machines are not impacted by this issue. Our administrators are working to resolve it as soon as possible.
- resolved Sep 30, 2025, 01:42 AM UTC
CloudSigma is happy to inform you that the availability issue that we have experienced is now resolved. No customer data was affected during the incident and normal operations are restored.