Is CloudSigma down?

CloudSigma would like to inform you that currently, we are experiencing an issue with connectivity to the web application in our Frankfurt location. Our administrators are working to resolve it as soon as possible.

CloudSigma would like to inform you that the issue with the web application in our Frankfurt location is related to the API Server maintenance that is in progress. We will inform you when the maintenance is completed.

CloudSigma would like to inform you that the WebVNC feature accessed via the Display VNC button in the CloudSigma WebApp is currently unavailable in our Johor cloud location. VNC access remains available through the VNC URL feature using third-party VNC clients. Our team is actively working to resolve the issue. We apologize for the inconvenience and thank you for your understanding.

CloudSigma would like to inform you that the issue affecting the WebVNC feature in our Johor cloud location has been resolved. Access through the Display VNC button in the CloudSigma WebApp is now restored. We apologize for the inconvenience and thank you for your patience and understanding.

CloudSIgma would like to inform you that we are facing an issue with the PaaS panel being unavailable. Operations is looking into the matter. We appologies for the inconvenience caused, and we thank you for your patience and understanding.

CloudSigma would like to inform you that the PaaS panel is available again. Thank you for your patience & understanding.

CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Manila 2 cloud location. The running machines remain operational, but they may show as "unavailable," which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.

We would like to inform you that the issue continues, and our team is working on identifying the root cause of the problem. We will keep you informed of any updates on the matter.

CloudSigma would like to inform you that we have identified the root cause of the incident. The previously reported host unavailability is due to a power outage. A technical team is currently on-site and actively working to resolve the issue and restore power. We will provide another update as soon as more information becomes available.

We would like to inform you that the issues with the MNL2 cloud have been resolved. We restored power to our racks, and all servers are up and running. Due to the nature and duration of the incident, we had to power-cycle numerous VMs so they could reestablish connections to their drives on the storage cluster. Please check your VMs from inside their operating systems, and let us know if you face any issues with them.

Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. There is packet loss, which slows down connectivity to and from the MNL cloud. The issue was traced to some of the external traces/routes used by our upstream providers. We are in direct communication with them and actively working on restoring the connectivity. We apologize for any inconvenience this may cause and appreciate your patience.

CloudSigma would like to inform you that the observed packet loss in the international traffic to our MNL cloud is no longer present. The network was stabilized over the weekend, and for the last couple of days, the connection has been stable with no losses from outside the Philippines. Please excuse us for the inconvenience caused.