Celonis Outage History
Celonis is up right nowPingoru has recorded 63 incidents for Celonis: 63 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 18 of 720 (3%) |
| May 2026 | 8 | 38 of 744 (5%) |
| June 2026 | 7 | 33 of 720 (5%) |
| July 2026 | 9 | 13 of 744 (2%) |
| August 2026 | 6 | 41 of 744 (5%) |
| September 2026 | 12 | 294 of 720 (41%) |
| October 2026 | 6 | 34 of 567 (6%) |
Incidents, newest first
Major July 24, 2026 Duplicate Invoice Checker service disruption 1h 1m
Started Jul 24, 2026, 03:38 PM UTC· resolved Jul 24, 2026, 04:39 PM UTC
- investigating Jul 24, 2026, 03:38 PM UTC
We're currently experiencing issues with the Duplicate Invoice Checker feature being currently unavailable. Our engineering team has identified the issue and is actively working on a fix to restore the service as quickly as possible. We apologise for the inconvenience.
- resolved Jul 24, 2026, 04:39 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major July 22, 2026 eu-5 availability issues 24m
Started Jul 22, 2026, 01:30 PM UTC· resolved Jul 22, 2026, 01:54 PM UTC
- investigating Jul 22, 2026, 01:47 PM UTC
We're currently experiencing issues on eu-5. Investigations are in full motion. We apologise for the inconvenience and will provide an update by 16:30 CEST.
- resolved Jul 22, 2026, 01:54 PM UTC
We've now resolved the incident - services are available again. We continue to monitor the environment. We apologise for the inconvenience.
Major July 20, 2026 Login Service Degradation - All Realms 41m
Started Jul 20, 2026, 05:10 PM UTC· resolved Jul 20, 2026, 05:52 PM UTC
- investigating Jul 20, 2026, 05:10 PM UTC
Some people are experiencing problems with our service right now. Users are currently unable to login through the Celonis ID method. Our team is on it, and we'll update you as soon as we have more information. Thank you for your patience.
- resolved Jul 20, 2026, 05:52 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major July 16, 2026 Platform Performance degradation 1h 18m
Started Jul 16, 2026, 11:06 AM UTC· resolved Jul 16, 2026, 12:25 PM UTC
- investigating Jul 16, 2026, 11:06 AM UTC
Some users are currently experiencing an issue with our platform performance. All teams are engaged working towards restoration. We apologise for the inconvenience.
- investigating Jul 16, 2026, 11:57 AM UTC
We have identified the cause of the issue impacting our platform performance for some users. Our teams are actively working on recovery procedures. We will provide the next update in 30 minutes. Apologize for the inconvenience and we appreciate your patience as we work to resolve the issue.
- resolved Jul 16, 2026, 12:25 PM UTC
We've now resolved the issue and our platform performance is stable. For the affected users we require to perform a page refresh. We apologise for the inconvenience caused and thank you for your patience.
Major July 15, 2026 Login Issues affecting EU-3 Region 21m
Started Jul 15, 2026, 08:49 PM UTC· resolved Jul 15, 2026, 09:10 PM UTC
- investigating Jul 15, 2026, 08:49 PM UTC
We are currently investigating an issue affecting users attempting to log in to the EMS platform in our EU-3 region. We will provide further updates as they become available.
- investigating Jul 15, 2026, 09:03 PM UTC
We've fixed the core issue, and are waiting for things to recover. We will continue to monitor and provide a final update once the incident is fully resolved.
- resolved Jul 15, 2026, 09:10 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major July 8, 2026 Generic Front End performance degradation 29m
Started Jul 08, 2026, 10:48 AM UTC· resolved Jul 08, 2026, 11:18 AM UTC
- investigating Jul 08, 2026, 10:48 AM UTC
We're currently experiencing an issue affecting Front End data presentation. Recovery actions are underway. We apologise for the inconvenience. Next update by 11:30 UTC / 13:30 CET / 07:30 EST
- resolved Jul 08, 2026, 11:18 AM UTC
We've now resolved the incident. We apologise for the inconvenience and thank you for your patience.
Major July 8, 2026 Data Integration service degradation on CA-1 2h 16m
Started Jul 08, 2026, 08:00 AM UTC· resolved Jul 08, 2026, 10:16 AM UTC
- investigating Jul 08, 2026, 10:06 AM UTC
We're currently experiencing degraded data integration services on CA-1. Investigations are underway. We apologise for the inconvenience and will provided an update by 07:00 ET
- resolved Jul 08, 2026, 10:16 AM UTC
Services have been restored at 06:08 ET after corrective actions. We apologise for the inconvenience.
Major July 1, 2026 Orchestration Engine unavailable 2h 38m
Started Jul 01, 2026, 12:15 PM UTC· resolved Jul 01, 2026, 02:53 PM UTC
- investigating Jul 01, 2026, 01:52 PM UTC
We're currently experiencing issues with Orchestration Engine service. Restorative actions are underway. Next update by 15:00 UTC We apologise for the inconvenience.
- resolved Jul 01, 2026, 02:53 PM UTC
Corrective actions have restored Orchestration Engine service. Please note: As part of this incident, Action Flows calling Orchestration Engine may have been paused. Please check and re-activate where needed. We apologise for the inconvenience
Major June 25, 2026 Unable to login to CPM Platform 1d 1h
Started Jun 25, 2026, 07:40 AM UTC· resolved Jun 26, 2026, 09:05 AM UTC
- investigating Jun 25, 2026, 12:17 PM UTC
We have successfully addressed the root cause of the login failures. Authentication for both the Process Designer and Process Navigator is fully stable, and all customers can now log in. Some users may experience a slightly slower initial response time upon their first login, which will resolve itself immediately after. If you continue to see any persistent errors, please clear your browser cache or reach out to our support team.
- resolved Jun 26, 2026, 09:05 AM UTC
We've now resolved the incident. Thank you for your patience.
Major June 22, 2026 US-1 & US-3 are experiencing increased error rates. 1h 43m
Started Jun 22, 2026, 03:05 PM UTC· resolved Jun 22, 2026, 04:48 PM UTC
- investigating Jun 22, 2026, 03:05 PM UTC
Due to a North America Cloudflare outage some customers may be experiencing a higher error rate in US-1 & US-3 realms. We apologize for the inconvenience and will post another update as soon as new information comes to hand.
- resolved Jun 22, 2026, 04:48 PM UTC
The Cloudflare related outage is now resolved. Thank you for your patience.
Major June 22, 2026 EU-3 unavailable 31m
Started Jun 22, 2026, 08:46 AM UTC· resolved Jun 22, 2026, 09:17 AM UTC
- investigating Jun 22, 2026, 08:59 AM UTC
We're currently experiencing environment wide issue with eu-3. All teams are engaged working towards restoration. We apologise for the inconvenience and will post another update as soon as new information comes to hand.
- resolved Jun 22, 2026, 09:17 AM UTC
EU-3 Services have been available again since 11:02 CET. Cause analysis and environment monitoring continues. We apologise for the inconvenience caused.
Major June 11, 2026 Databricks Connectivity Issues - US-2 3h 8m
Started Jun 11, 2026, 06:33 PM UTC· resolved Jun 11, 2026, 09:42 PM UTC
- investigating Jun 11, 2026, 06:33 PM UTC
We have detected and are working with a vendor to address an issue affecting US-2. Until resolved users will experience slowness and errors with data ingestions, transformations, exports, and data model loads. Once resolved, the issues will resolve themselves for all scheduled jobs. Manual or off-schedule job runs will need to be triggered manually. We understand the critical nature of this outage and our teams are working with the highest priority to restore service. We will provide updates as appropriate. For reference here is the vendor’s incident: https://status.azuredatabricks.net/pages/incident/5d49ec10226b9e13cb6a422e/6a2af5514ec6fa05edefdc26 We apologize for the inconvenience and we appreciate your patience as we work to resolve the issue.
- investigating Jun 11, 2026, 07:00 PM UTC
The vendor has identified and addressed the issue. They are now monitoring to confirm stability.
- resolved Jun 11, 2026, 09:42 PM UTC
The vendor has resolved the incident. We have confirmed Celonis platform functionality. If you have any questions or the issue persists, please [contact our Support Team](https://support.celonis.com/s/?language=en_US).
Major June 10, 2026 Objects & Events Transformation Interface Degradation 50m
Started Jun 10, 2026, 06:12 PM UTC· resolved Jun 10, 2026, 07:03 PM UTC
- resolved Jun 10, 2026, 07:03 PM UTC
We've now resolved the incident. Thank you for your patience.
Major June 9, 2026 Machine Learning Service Unavailable for US-1 18m
Started Jun 09, 2026, 02:33 PM UTC· resolved Jun 09, 2026, 02:51 PM UTC
- investigating Jun 09, 2026, 02:33 PM UTC
We are aware of an issue affecting the Machine Learning service in the US-1 region. Our engineering team is actively investigating the root cause. We will provide updates as more information becomes available.
- resolved Jun 09, 2026, 02:51 PM UTC
We've now resolved the incident. Thank you for your patience.
Major June 3, 2026 US-2 Performance degraded 28m
Started Jun 03, 2026, 08:33 AM UTC· resolved Jun 03, 2026, 09:02 AM UTC
- investigating Jun 03, 2026, 08:33 AM UTC
We're currently experiencing issues causing slow performance on US-2 environment. Our teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 11:00 CET
- resolved Jun 03, 2026, 09:02 AM UTC
Restorative actions have been undertaken and the performance should be restored. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience and thank you for your patience.
Major May 29, 2026 AI services degradation 5h 36m
Started May 29, 2026, 01:16 PM UTC· resolved May 29, 2026, 06:52 PM UTC
- investigating May 29, 2026, 01:16 PM UTC
Customers may be experiencing increased errors and latency for Azure OpenAI LLM usage like GPT-4o or GPT-5, including products like Annotation Builder and Process Copilots. Our teams are fully engaged working on restoration. We apologise for the inconvenience.
- resolved May 29, 2026, 02:41 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
- investigating May 29, 2026, 03:44 PM UTC
We are seeing a recurrence of the issue affecting AI Services performance like Annotation Builder and Process Copilots. Our engineering team has been engaged and is actively working towards restoration. We apologise for the inconvenience.
- resolved May 29, 2026, 06:52 PM UTC
We've now resolved the incident. Thank you for your patience.
Major May 29, 2026 US-2 Data Integration performance degradation 12h 30m
Started May 29, 2026, 06:21 AM UTC· resolved May 29, 2026, 06:51 PM UTC
- investigating May 29, 2026, 06:21 AM UTC
Some customers are experiencing problems with the Datajob schedules on their environment on the US-2 region. Our engineering team is on it, and we'll update you as soon as we have more information. Thank you for your patience.
- investigating May 29, 2026, 09:52 AM UTC
We have identified that the Data Integration performance issues are caused by a service degradation from our provider Azure. Restorative actions have taken place and the performance is recovering. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience.
- resolved May 29, 2026, 06:51 PM UTC
We've now resolved the incident. Thank you for your patience.
Major May 14, 2026 Service Disruption – Try Environment 37m
Started May 14, 2026, 06:06 PM UTC· resolved May 14, 2026, 06:43 PM UTC
- investigating May 14, 2026, 06:06 PM UTC
Celonis engineers are seeing a an increase in errors within the "Try" environment. We are investigating and will provide another update soon.
- resolved May 14, 2026, 06:43 PM UTC
We've now resolved the incident. Thank you for your patience.
Major May 13, 2026 EU-5 Performance degraded 3h 7m
Started May 13, 2026, 09:02 AM UTC· resolved May 13, 2026, 12:09 PM UTC
- investigating May 13, 2026, 09:02 AM UTC
We're currently experiencing issues causing slow performance on EU-5 environment. Our teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 11:30 CET
- investigating May 13, 2026, 09:21 AM UTC
Restorative actions have been undertaken and the performance should be restored. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience.
- resolved May 13, 2026, 12:09 PM UTC
We've now resolved the incident. Thank you for your patience.
Major May 11, 2026 EU-1 degraded SAP job performance 1h 31m
Started May 11, 2026, 02:32 PM UTC· resolved May 11, 2026, 04:03 PM UTC
- investigating May 11, 2026, 03:35 PM UTC
We're currently experiencing issues leading to slow SAP data job processing on EU-1. Investigations are underway. We apologise for the inconvenience. Next update by 18:00 CET.
- resolved May 11, 2026, 04:03 PM UTC
We've now resolved the incident. Thank you for your patience.
Major May 7, 2026 [Training] OCPM data pools issue 19h 11m
Started May 07, 2026, 02:41 PM UTC· resolved May 08, 2026, 09:52 AM UTC
- investigating May 07, 2026, 02:41 PM UTC
We're currently experiencing an issue where OCPM data pools are inaccessible for all teams in Training environment. Our teams are fully engaged working on restoration. We apologise for the inconvenience.
- investigating May 07, 2026, 05:03 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
- resolved May 08, 2026, 09:52 AM UTC
The issue has been resolved and all services are now operating normally. Thank you for your patience.
Major May 6, 2026 S3 Data Connection issue 16m
Started May 06, 2026, 09:14 AM UTC· resolved May 06, 2026, 09:31 AM UTC
- investigating May 06, 2026, 09:14 AM UTC
We're currently experiencing an issue where users are unable to create and update S3 Data Connections. Our teams are fully engaged working on restoration. We apologise for the inconvenience.
- resolved May 06, 2026, 09:31 AM UTC
We have provided a fix and the issue is restored now. We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major May 5, 2026 US-3 services are unavailable 26m
Started May 05, 2026, 04:31 PM UTC· resolved May 05, 2026, 04:57 PM UTC
- investigating May 05, 2026, 04:31 PM UTC
Celonis is aware of an issue impacting the availability for most customers in the us-3 environment. Our engineers are investigating and working on restoring operations.
- investigating May 05, 2026, 04:42 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
- resolved May 05, 2026, 04:57 PM UTC
The issue has been resolved, and all services are now operating normally.
Major April 27, 2026 EU-1 Data Model loads running slower and SAP extraction degradation 6h 39m
Started Apr 27, 2026, 12:57 AM UTC· resolved Apr 27, 2026, 07:36 AM UTC
- resolved Apr 27, 2026, 07:36 AM UTC
Both the Data Model load times and SAP degradation issues have been have been recovered by 08:41 CET. We apologise for the inconvenience.
Major April 22, 2026 EU-1 slow DM load times 4h 55m
Started Apr 22, 2026, 07:30 AM UTC· resolved Apr 22, 2026, 12:25 PM UTC
- investigating Apr 22, 2026, 11:54 AM UTC
We're currently experiencing issues causing slow data ingestion and longer DM load times. Multiple teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 14:30 CET
- resolved Apr 22, 2026, 12:25 PM UTC
Restorative actions have been undertaken and DM load times after 13:45 CET are back to expected levels. We apologise for the inconvenience.