Celonis experienced a major incident on July 20, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 20, 2026, 05:10 PM UTC
Some people are experiencing problems with our service right now. Users are currently unable to login through the Celonis ID method. Our team is on it, and we'll update you as soon as we have more information. Thank you for your patience.
- resolved Jul 20, 2026, 05:52 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.