Celonis Outage History
Celonis is up right nowPingoru has recorded 61 incidents for Celonis: 61 in the last 12 months and 21 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 18 of 720 (3%) |
| May 2026 | 8 | 38 of 744 (5%) |
| June 2026 | 7 | 33 of 720 (5%) |
| July 2026 | 9 | 13 of 744 (2%) |
| August 2026 | 6 | 41 of 744 (5%) |
| September 2026 | 10 | 294 of 720 (41%) |
| October 2026 | 6 | 34 of 744 (5%) |
| November 2026 | 0 | 0 of 79 (0%) |
Incidents, newest first
Major October 22, 2026 Login issues on US-2 8m US-2
Started Oct 22, 2026, 11:56 AM UTC· resolved Oct 22, 2026, 12:05 PM UTC
- investigating Oct 22, 2026, 11:56 AM UTC
We are currently experiencing an issue affecting login and access to US-2 environment. All teams are engaged working towards restoration. We apologise for the inconvenience.
- resolved Oct 22, 2026, 12:05 PM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major October 21, 2026 SAP Ariba Data Extraction Issue for US-1 & US-2 Realms 15h 59m US-1, US-2
Started Oct 21, 2026, 02:40 PM UTC· resolved Oct 22, 2026, 06:40 AM UTC
- investigating Oct 21, 2026, 02:40 PM UTC
We are currently investigating an issue affecting customers using SAP Ariba as a data extraction source, which may result in failed or delayed data refreshes. A mitigation has been deployed to improve extraction reliability, and we are continuing to work closely with SAP Ariba to identify and resolve the underlying cause. We will provide further updates as more information becomes available.
- resolved Oct 22, 2026, 06:40 AM UTC
Good news - The issue has been resolved with the SAP Ariba data extraction and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major October 15, 2026 Reporting and Data Refresh Disruption – Resolved 36m CPM-Cloud1, CPM-Std1, CPM-EU, CPM-Pro1-EU, CPM-Pro2-EU and 1 more
Started Oct 15, 2026, 06:27 AM UTC· resolved Oct 15, 2026, 07:03 AM UTC
- resolved Oct 15, 2026, 08:34 AM UTC
A configuration change on WEU PROD caused FullFetches to fail and the Reporting API to be unavailable for european customers. The issue has been fixed and services restored. A subset of customers may not have received today's data refresh. Data should be up to date again tomorrow morning.
Major October 12, 2026 [EU-3] Frontend Performance degradation 1h 17m EU-3
Started Oct 12, 2026, 10:24 AM UTC· resolved Oct 12, 2026, 11:42 AM UTC
- investigating Oct 12, 2026, 10:24 AM UTC
We are currently experiencing an issue affecting Frontend platform performance. All teams are engaged working towards restoration. Next update at 11:00 UTC. We apologise for the inconvenience.
- identified Oct 12, 2026, 11:15 AM UTC
The issue has been identified and restorative actions are being undertaken with the highest priority. We apologize for the inconvenience.
- resolved Oct 12, 2026, 11:42 AM UTC
The issue has been resolved and the platform performance is restored, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major October 8, 2026 Celostar service degradation 5h 16m EU-3
Started Oct 08, 2026, 09:18 AM UTC· resolved Oct 08, 2026, 02:34 PM UTC
- investigating Oct 08, 2026, 10:22 AM UTC
We're currently experiencing issues affecting Data Ingestion and Data Model related services on Celostar platforms. Teams are engaged on restoration activities. Next update by 11:00 UTC We apologise for the inconvenience.
- investigating Oct 08, 2026, 11:19 AM UTC
Investigations continue with highest priority. Issue has been escalated to highest levels and all effort is focused upon restoration. Next update 12:00 UTC. We apologise for the inconvenience.
- identified Oct 08, 2026, 12:14 PM UTC
The issue has been identified and restorative actions are being undertaken with the highest priority. We apologize for the inconvenience.
- resolved Oct 08, 2026, 02:34 PM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major October 6, 2026 Action Flow service disruption 1h 13m EU-3, UK-1, US-1, US-2
Started Oct 06, 2026, 09:28 AM UTC· resolved Oct 06, 2026, 10:41 AM UTC
- investigating Oct 06, 2026, 09:28 AM UTC
We're currently experiencing issues with Action Flow service. Our engineering teams are working actively to restore the service as quickly as possible. We apologise for the inconvenience.
- identified Oct 06, 2026, 10:03 AM UTC
The issue has been identified and restorative actions are being undertaken. We apologise for the inconvenience. Next update by 10:30 UTC.
- resolved Oct 06, 2026, 10:41 AM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major September 24, 2026 CPM Designer Availability Issue 6d 20h
Started Sep 24, 2026, 01:08 PM UTC· resolved Oct 01, 2026, 09:12 AM UTC
- investigating Sep 24, 2026, 01:08 PM UTC
We identified an issue causing the CPM Designer environment to become unresponsive due to a long-running data fetch process. The affected service has been restarted and is now accessible again. We are continuing to monitor the environment closely to confirm full stability. We apologize for any inconvenience this may have caused.
- resolved Oct 01, 2026, 09:12 AM UTC
We've now resolved the incident. Thank you for your patience.
Major September 22, 2026 EU-3 Data Ingestion issues 7h 7m
Started Sep 22, 2026, 12:08 PM UTC· resolved Sep 22, 2026, 07:15 PM UTC
- investigating Sep 22, 2026, 01:09 PM UTC
We're currently experiencing issues with data ingestion on eu-3. Engineering teams are working to restore services as quickly as possible. We apologise for the inconvenience. Next update by 14:00 UTC.
- resolved Sep 22, 2026, 07:15 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major September 17, 2026 Translation Feature service disruption 21h 22m
Started Sep 17, 2026, 02:55 PM UTC· resolved Sep 18, 2026, 12:18 PM UTC
- investigating Sep 17, 2026, 02:55 PM UTC
We are currently experiencing an issue with the Translation feature. Our team has identified the root cause and is actively working on a fix. We will provide updates as more information becomes available.
- resolved Sep 18, 2026, 12:18 PM UTC
We have provided a fix which has resolved the issue and translation feature is working correctly. Thank you for your patience while we worked through this.
Major September 17, 2026 Slowness issue on eu-1 39m
Started Sep 17, 2026, 09:06 AM UTC· resolved Sep 17, 2026, 09:45 AM UTC
- investigating Sep 17, 2026, 09:06 AM UTC
Some people are experiencing problems with our service right now. Our team is working on it, and we'll update you as soon as we have more information. Thank you for your patience.
- resolved Sep 17, 2026, 09:45 AM UTC
Restorative actions have been undertaken and the issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major September 16, 2026 Temporary Delays in Service & Support Processing 3h 9m
Started Sep 16, 2026, 12:08 PM UTC· resolved Sep 16, 2026, 03:17 PM UTC
- investigating Sep 16, 2026, 12:08 PM UTC
Dear Customers and Partners, we are currently experiencing an intemittent issue with the service of our support ticketing coming from Salesforce. Our team is temporarily experiencing delays, intermittent errors, and limited access to process customer updates, support tickets, and associated requests. We are closely monitoring the vendor’s resolution progress. We sincerely apologize for any inconvenience.
- resolved Sep 16, 2026, 03:17 PM UTC
The issue has been resolved by Salesforce and service is restored. Thank you for your patience.
Major September 15, 2026 UK-1 unavailable 1h 44m
Started Sep 15, 2026, 10:25 AM UTC· resolved Sep 15, 2026, 12:09 PM UTC
- resolved Sep 15, 2026, 12:09 PM UTC
Service has been available and stable since 11:11 UTC. We apologise for the inconvenience this incident caused.
Major September 11, 2026 [EU-3] Data Integration service degradation 34m
Started Sep 11, 2026, 09:16 AM UTC· resolved Sep 11, 2026, 09:51 AM UTC
- resolved Sep 11, 2026, 09:51 AM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major September 11, 2026 EU Customer Environments – Service Degradation 21m
Started Sep 11, 2026, 09:00 AM UTC· resolved Sep 11, 2026, 09:21 AM UTC
- resolved Sep 11, 2026, 09:21 AM UTC
We identified an issue affecting EU customer environments, causing intermittent 500 errors due to high CPU utilization on backend infrastructure. Our engineering team restarted the affected services and applied configuration updates, which resolved the issue. Access has been restored, and we are continuing to monitor for stability. We apologize for any inconvenience this may have caused.
Major September 10, 2026 Delayed data updates in Navigator 1d
Started Sep 10, 2026, 07:02 AM UTC· resolved Sep 11, 2026, 07:53 AM UTC
- resolved Sep 11, 2026, 07:53 AM UTC
This incident has been resolved. The FullFetch process has completed successfully, and all data in Navigator is now up to date for affected customers. Thank you for your patience while we worked through this.
Major September 4, 2026 CPM Designer Unavailable – Users Unable to Log In 2d 21h
Started Sep 04, 2026, 03:08 PM UTC· resolved Sep 07, 2026, 12:29 PM UTC
- resolved Sep 07, 2026, 12:29 PM UTC
We've now resolved the incident. Thank you for your patience.
Major August 31, 2026 Reporting API Service Degradation 19h 24m
Started Aug 31, 2026, 02:18 PM UTC· resolved Sep 01, 2026, 09:43 AM UTC
- investigating Aug 31, 2026, 02:18 PM UTC
We are currently experiencing issues with the Reporting API, which affects all customers using the service. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience and understanding.
- resolved Sep 01, 2026, 09:43 AM UTC
We've now resolved the incident. Thank you for your patience and understanding.
Major August 26, 2026 AWS AI Service Anthropic models performance degraded 1h 46m
Started Aug 26, 2026, 09:49 AM UTC· resolved Aug 26, 2026, 11:36 AM UTC
- investigating Aug 26, 2026, 09:49 AM UTC
We're aware of a performance issue coming from AWS affecting AI service using anthropic models. During this time, customers may experience HTTP 503 errors and increased response times when making API calls. We apologise for the inconvenience.
- resolved Aug 26, 2026, 11:36 AM UTC
The issue has been resolved by AWS and service is restored. Customers are recommended to retry any failed requests made during this period. Thank you for your patience.
Major August 18, 2026 AWS AI Service Anthropic models performance degraded 2h 28m
Started Aug 18, 2026, 09:27 AM UTC· resolved Aug 18, 2026, 11:56 AM UTC
- investigating Aug 18, 2026, 09:27 AM UTC
We're aware of a performance issue affecting AI service using anthropic models. All teams are engaged working towards restoration. We apologise for the inconvenience.
- resolved Aug 18, 2026, 11:56 AM UTC
The root cause has been identified by AWS and service is restored. Customers are recommended to retry any failed requests made during this period. Thank you for your patience.
Major August 14, 2026 Login issues on CPM - Pro3EU 4h 29m
Started Aug 14, 2026, 07:19 AM UTC· resolved Aug 14, 2026, 11:48 AM UTC
- resolved Aug 14, 2026, 11:48 AM UTC
We've now resolved the incident. Thank you for your patience.
Major August 10, 2026 Objects & Events Service degradation 49m
Started Aug 10, 2026, 11:31 AM UTC· resolved Aug 10, 2026, 12:21 PM UTC
- investigating Aug 10, 2026, 11:31 AM UTC
We are currently experiencing an issue affecting Objects & Events interface. All teams are engaged working towards restoration. We apologise for the inconvenience.
- resolved Aug 10, 2026, 12:21 PM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major August 3, 2026 [US-2] Platform Performance degradation 21h 35m
Started Aug 03, 2026, 01:15 PM UTC· resolved Aug 04, 2026, 10:50 AM UTC
- resolved Aug 04, 2026, 10:50 AM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major July 30, 2026 Front End performance degradation 3h 50m
Started Jul 30, 2026, 12:05 PM UTC· resolved Jul 30, 2026, 03:55 PM UTC
- investigating Jul 30, 2026, 12:05 PM UTC
We're currently experiencing an issue affecting Front End loading times. Our teams are actively working towards recovery actions. We apologise for the inconvenience.
- resolved Jul 30, 2026, 03:55 PM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major July 24, 2026 Duplicate Invoice Checker service disruption 1h 1m
Started Jul 24, 2026, 03:38 PM UTC· resolved Jul 24, 2026, 04:39 PM UTC
- investigating Jul 24, 2026, 03:38 PM UTC
We're currently experiencing issues with the Duplicate Invoice Checker feature being currently unavailable. Our engineering team has identified the issue and is actively working on a fix to restore the service as quickly as possible. We apologise for the inconvenience.
- resolved Jul 24, 2026, 04:39 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major July 22, 2026 eu-5 availability issues 24m
Started Jul 22, 2026, 01:30 PM UTC· resolved Jul 22, 2026, 01:54 PM UTC
- investigating Jul 22, 2026, 01:47 PM UTC
We're currently experiencing issues on eu-5. Investigations are in full motion. We apologise for the inconvenience and will provide an update by 16:30 CEST.
- resolved Jul 22, 2026, 01:54 PM UTC
We've now resolved the incident - services are available again. We continue to monitor the environment. We apologise for the inconvenience.