Celonis incident

EU-5 Performance degraded

Major Ongoing View vendor source →

Celonis is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 09:02 AM UTC
Resolved
Ongoing
Duration
● 1h 6m
Detected by Pingoru
May 13, 2026, 09:02 AM UTC

Update timeline

  1. investigating May 13, 2026, 09:02 AM UTC

    We're currently experiencing issues causing slow performance on EU-5 environment. Our teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 11:30 CET

  2. investigating May 13, 2026, 09:21 AM UTC

    Restorative actions have been undertaken and the performance should be restored. We're continuing to monitor closely to make sure everything stays stable. We apologise for the inconvenience.