Celonis incident

EU-1 Data Model loads running slower and SAP extraction degradation

Major Resolved View vendor source →

Celonis experienced a major incident on April 27, 2026, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 12:57 AM UTC
Resolved
Apr 27, 2026, 07:36 AM UTC
Duration
6h 39m
Detected by Pingoru
Apr 27, 2026, 12:57 AM UTC

Update timeline

  1. resolved Apr 27, 2026, 07:36 AM UTC

    Both the Data Model load times and SAP degradation issues have been have been recovered by 08:41 CET. We apologise for the inconvenience.