Celonis incident

EU-1 degraded SAP job performance

Major Resolved View vendor source →

Celonis experienced a major incident on May 11, 2026, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:32 PM UTC
Resolved
May 11, 2026, 04:03 PM UTC
Duration
1h 31m
Detected by Pingoru
May 11, 2026, 02:32 PM UTC

Update timeline

  1. investigating May 11, 2026, 03:35 PM UTC

    We're currently experiencing issues leading to slow SAP data job processing on EU-1. Investigations are underway. We apologise for the inconvenience. Next update by 18:00 CET.

  2. resolved May 11, 2026, 04:03 PM UTC

    We've now resolved the incident. Thank you for your patience.