Celonis experienced a major incident on June 9, 2026, lasting 18m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 09, 2026, 02:33 PM UTC
We are aware of an issue affecting the Machine Learning service in the US-1 region. Our engineering team is actively investigating the root cause. We will provide updates as more information becomes available.
- resolved Jun 09, 2026, 02:51 PM UTC
We've now resolved the incident. Thank you for your patience.