Celonis incident

EU-1 slow DM load times

Major Resolved View vendor source →

Celonis experienced a major incident on April 22, 2026, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 07:30 AM UTC
Resolved
Apr 22, 2026, 12:25 PM UTC
Duration
4h 55m
Detected by Pingoru
Apr 22, 2026, 07:30 AM UTC

Update timeline

  1. investigating Apr 22, 2026, 11:54 AM UTC

    We're currently experiencing issues causing slow data ingestion and longer DM load times. Multiple teams are engaged in restoration activities. We apologise for the inconvenience. Next update by 14:30 CET

  2. resolved Apr 22, 2026, 12:25 PM UTC

    Restorative actions have been undertaken and DM load times after 13:45 CET are back to expected levels. We apologise for the inconvenience.