Celonis Outage History
Celonis is up right nowPingoru has recorded 63 incidents for Celonis: 63 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 18 of 720 (3%) |
| May 2026 | 8 | 38 of 744 (5%) |
| June 2026 | 7 | 33 of 720 (5%) |
| July 2026 | 9 | 13 of 744 (2%) |
| August 2026 | 6 | 41 of 744 (5%) |
| September 2026 | 12 | 294 of 720 (41%) |
| October 2026 | 6 | 34 of 564 (6%) |
Incidents, newest first
Major April 20, 2026 US-3 Knowledge Model loading issues 3h 9m
Started Apr 20, 2026, 03:15 PM UTC· resolved Apr 20, 2026, 06:24 PM UTC
- investigating Apr 20, 2026, 04:12 PM UTC
We're currently experiencing issues with loading KMs on US-3. Teams are fully engaged working on restoration. Next update by 13:00 ET We apologise for the inconvenience.
- resolved Apr 20, 2026, 06:24 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.
Major April 7, 2026 SAP Extractor failures 2h 20m
Started Apr 07, 2026, 05:35 AM UTC· resolved Apr 07, 2026, 07:55 AM UTC
- resolved Apr 07, 2026, 07:55 AM UTC
We've now resolved the incident. Services available since 09:32 CET We apologise for the inconvenience and thank you for your patience.
Major April 1, 2026 Orchestration Engine service degradation 1h 4m
Started Apr 01, 2026, 01:01 PM UTC· resolved Apr 01, 2026, 02:05 PM UTC
- resolved Apr 01, 2026, 02:05 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major March 23, 2026 Support Portal not accessible 5h 32m
Started Mar 23, 2026, 12:57 PM UTC· resolved Mar 23, 2026, 06:29 PM UTC
- resolved Mar 26, 2026, 12:18 PM UTC
We are currently addressing two separate issues affecting access to the Celonis Support Portal. Please follow the guidance below to ensure uninterrupted service. 1. Celopeers.com Redirection Please be advised that the automatic redirection from celopeers.com to support.celonis.com is no longer active. Action Required: Users must now navigate directly to support.celonis.com to open or manage support tickets. We recommend updating your browser bookmarks accordingly. 2. Celonis ID Login Issues We are investigating reports of login failures specifically when using Celonis ID to login to Celonis Support Portal . Workaround A: Use the "Email and Password" login option on the sign-in page. Workaround B: Open a New Incognito/Private Window or clear your browser’s cookies and cache. This resolves the current authentication conflict. Our team is working to stabilize the Celonis ID authentication flow. We apologize for the change in the Celopeers navigation and any inconvenience caused.
Major March 23, 2026 EU-3 - Database connection issues 3d 3h
Started Mar 23, 2026, 10:27 AM UTC· resolved Mar 26, 2026, 02:05 PM UTC
- resolved Mar 26, 2026, 02:05 PM UTC
We've now resolved the incident. Thank you for your patience.
Major March 19, 2026 Action Engine performance degraded on EU-3 1h 13m
Started Mar 19, 2026, 01:05 PM UTC· resolved Mar 19, 2026, 02:18 PM UTC
- resolved Mar 19, 2026, 02:18 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major March 16, 2026 Action Flows unavailable on US-1 1h 13m
Started Mar 16, 2026, 10:55 AM UTC· resolved Mar 16, 2026, 12:08 PM UTC
- resolved Mar 16, 2026, 12:08 PM UTC
We've now resolved the incident. Action Flows services are available again since 07:55 ET. We apologise for the inconvenience.
Major March 9, 2026 Accessing Dashboards issue 13m
Started Mar 09, 2026, 04:22 PM UTC· resolved Mar 09, 2026, 04:36 PM UTC
- resolved Mar 09, 2026, 04:36 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major February 16, 2026 Datamodel load issues 54m
Started Feb 16, 2026, 02:30 PM UTC· resolved Feb 16, 2026, 03:24 PM UTC
- resolved Feb 16, 2026, 03:24 PM UTC
The issue has been resolved, and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
Major February 16, 2026 Data Model Manager service unavailable 39m
Started Feb 16, 2026, 02:00 PM UTC· resolved Feb 16, 2026, 02:39 PM UTC
- resolved Feb 16, 2026, 02:39 PM UTC
Status Update being closed as duplicate. Please ignore this page and refer to that titled "Datamodel load issues" for further info.
Major February 5, 2026 Degraded service on US-3 2h
Started Feb 05, 2026, 04:04 PM UTC· resolved Feb 05, 2026, 06:04 PM UTC
- resolved Feb 05, 2026, 06:04 PM UTC
This issue has been fully resolved. All services are stable and operating normally. We apologize for any inconvenience.
Major January 29, 2026 Service Disruption: Designer on CPM-Pro3-EU 12d
Started Jan 29, 2026, 03:00 PM UTC· resolved Feb 10, 2026, 03:27 PM UTC
- resolved Feb 10, 2026, 03:27 PM UTC
We've now resolved the incident. Thank you for your patience.
Major January 29, 2026 Service Disruption on BR-1 1h 42m
Started Jan 29, 2026, 02:41 PM UTC· resolved Jan 29, 2026, 04:23 PM UTC
- resolved Jan 29, 2026, 04:23 PM UTC
The fix for the infrastructure-related issue in the BR-1 region has been successfully deployed, and we are seeing a restoration of services across the environment. Our engineering teams have confirmed that the impact is now mitigated. We are closely monitoring the system performance to ensure full stability. Thank you for your patience.