Celonis experienced a major incident on May 7, 2026, lasting 19h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 07, 2026, 02:41 PM UTC
We're currently experiencing an issue where OCPM data pools are inaccessible for all teams in Training environment. Our teams are fully engaged working on restoration. We apologise for the inconvenience.
- investigating May 07, 2026, 05:03 PM UTC
Good news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked through this.
- resolved May 08, 2026, 09:52 AM UTC
The issue has been resolved and all services are now operating normally. Thank you for your patience.