Celonis experienced a major incident on July 22, 2026, lasting 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 22, 2026, 01:47 PM UTC
We're currently experiencing issues on eu-5. Investigations are in full motion. We apologise for the inconvenience and will provide an update by 16:30 CEST.
- resolved Jul 22, 2026, 01:54 PM UTC
We've now resolved the incident - services are available again. We continue to monitor the environment. We apologise for the inconvenience.