Carestream Dental incident

Issue with Electronic Prescriptions

Critical Resolved View vendor source →

Carestream Dental experienced a critical incident on July 1, 2025 affecting Electronic Prescriptions, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 12:07 PM UTC
Resolved
Jul 01, 2025, 02:49 PM UTC
Duration
2h 42m
Detected by Pingoru
Jul 01, 2025, 12:07 PM UTC

Affected components

Electronic Prescriptions

Update timeline

  1. investigating Jul 01, 2025, 12:07 PM UTC

    Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.

  2. resolved Jul 01, 2025, 02:49 PM UTC

    This incident has been resolved.