Carestream Dental incident
Issue with Hosted Orthodontic and OMS Imaging Service
Resolved after 1 hour 48 minutes, affecting OMS Imaging Hosted and Orthodontic Imaging Hosted, on November 11, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Nov 11, 2025, 03:20 PM UTC
Carestream Dental is investigating reports of an issue with our Orthodontic Imaging Hosted service. Images taken may not be uploading or users may be experiencing degraded performance.
- identified Nov 11, 2025, 03:38 PM UTC
The primary issue has been resolved. However, users may continue to experience a delay of up to a few hours in the upload of newly acquired images to the Hosted environment.
- resolved Nov 11, 2025, 05:08 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Your product runs on more than Carestream Dental
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services