Is Carestream Dental down?
Last checked just now3 active incidents: Issue with WinOMS Hosted, Issue with CS Connect and Quick Connect · +1 more
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Carestream Dental is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.
Real-time Carestream Dental status, recent outages, and incident history — pulled directly from Carestream Dental's official status page at https://csdental.statuspage.io every 5 minutes. Pingoru tracks 35 Carestream Dental services and has captured 21 incidents in the last 90 days (99.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Carestream Dental reports a new incident — free for 5 monitors, no credit card.
Active incidents 3
- WinOMS Hosted
Timeline · 1 update
- investigating · Sep 15, 2026, 02:57 PM UTC
Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
Latest: Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
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- CS Connect and Quick Connect
Timeline · 1 update
- investigating · Aug 04, 2026, 02:11 PM UTC
Carestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this time.
Latest: Carestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this t…
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- Automated Statements
Timeline · 1 update
- investigating · May 20, 2026, 03:43 PM UTC
Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with our partner to restore full functionality as quickly as possible and will post updates here as we have them. Thank you for your patience.
Latest: Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconcilia…
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Recent outages & incidents
Past 90 days- WinOMS Hosted
Timeline · 2 updates
- investigating · Sep 09, 2026, 05:21 PM UTC
Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
- resolved · Sep 09, 2026, 07:52 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Latest: After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience a…
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- Sensei Cloud - UK
Timeline · 3 updates
- investigating · Aug 21, 2026, 10:54 AM UTC
We are currently investigating an issue affecting the Sensei service in the UK. Users may experience intermittent access issues or reduced functionality. Our technical teams are actively working to identify the root cause and restore normal service as quickly as possible. We apologise for any inconvenience caused and will provide further updates as more information becomes available.
- identified · Aug 21, 2026, 11:02 AM UTC
We are continuing to investigate the issue affecting Sensei in the UK. Our engineering teams are actively working to restore full service. Users should now see improved availability, and the service should load successfully. We will continue to monitor the situation and provide further updates as more information becomes available. Thank you for your patience.
- resolved · Aug 21, 2026, 12:13 PM UTC
We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue and thank you for your patience and understanding while we worked to resolve it.
Latest: We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue…
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- WinOMS Hosted
Timeline · 3 updates
- investigating · Aug 18, 2026, 04:24 PM UTC
Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.
- monitoring · Aug 19, 2026, 01:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 19, 2026, 04:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payments Processing
Timeline · 2 updates
- investigating · Aug 13, 2026, 08:44 PM UTC
Carestream Dental is investigating an issue affecting Payments Processing for users with the Surcharging feature enabled. When Surcharging is enabled, applied surcharges may not be reflected automatically on patient ledgers.
- resolved · Aug 17, 2026, 12:59 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Insurance ClaimsAutomated Statements
Timeline · 3 updates
- investigating · Aug 12, 2026, 06:25 PM UTC
Carestream Dental is investigating reports of an issue affecting electronic Insurance Claims and Automated Statements service only for Hosted WinOMS version 10 users. Users of this service may be unable to transmit new claims or see a delay in processing.
- monitoring · Aug 12, 2026, 06:53 PM UTC
Carestream Dental has identified and resolved the root cause of the outage. Services are now operating normally. Affected customers may need to reconfigure their eServices account credentials in WinOMS by navigating to Tables > eServices > Configure eClaims. We are also reviewing claims submitted between August 10 and August 12, as some may not have transmitted correctly. No action is needed on these claims at this time; we follow up with additional updates on next steps.
- resolved · Aug 13, 2026, 05:28 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues. Any claims or statements that did not transmit successfully have now been resubmitted by our engineering team and will appear on your next transmission report.
Latest: After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience a…
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See the full Carestream Dental outage history
14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Carestream Dental outage history →Or sign up free to get alerts when Carestream Dental breaks · 10 free monitors · No credit card
- Issue with WinOMS Hosted OngoingStarted Sep 15, 2026, 02:57 PM UTC · ● 1h 22m
- Issue with WinOMS Hosted ResolvedStarted Sep 09, 2026, 05:21 PM UTC · Resolved Sep 09, 2026, 07:52 PM UTC · 2h 30m
- Sensei UK - Unable to Load ResolvedStarted Aug 21, 2026, 10:54 AM UTC · Resolved Aug 21, 2026, 12:13 PM UTC · 1h 18m
- Issue with WinOMS Hosted ResolvedStarted Aug 18, 2026, 04:24 PM UTC · Resolved Aug 19, 2026, 04:59 PM UTC · 1d
- Started Aug 13, 2026, 08:44 PM UTC · Resolved Aug 17, 2026, 12:59 PM UTC · 3d 16h
- Started Aug 12, 2026, 06:53 PM UTC · Resolved Aug 13, 2026, 05:28 PM UTC · 22h 34m
- Started Aug 05, 2026, 03:04 PM UTC · Resolved Aug 10, 2026, 04:15 PM UTC · 5d 1h
- Sensei Cloud - US ResolvedStarted Aug 04, 2026, 02:33 PM UTC · Resolved Aug 04, 2026, 03:02 PM UTC · 28m