Is Carestream Dental down?

Last checked 1m ago
Current status
Carestream Dental has degraded performance

2 active incidents: Issue with CS Connect and Quick Connect, Issue with Patient Payment Link in Automated Statements

Official status page: https://csdental.statuspage.io · Polled every 5 minutes · 35 components tracked

Carestream Dental is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time Carestream Dental status, recent outages, and incident history — pulled directly from Carestream Dental's official status page at https://csdental.statuspage.io every 5 minutes. Pingoru tracks 35 Carestream Dental services and has captured 21 incidents in the last 90 days (99.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Carestream Dental reports a new incident — free for 5 monitors, no credit card.

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Carestream Dental uptime 99.08% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 42d 7h
    Started Aug 04, 2026, 02:11 PM UTC
    CS Connect and Quick Connect
    Timeline · 1 update
    • investigating · Aug 04, 2026, 02:11 PM UTC

      Carestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this time.

    Latest: Carestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this t…

  2. Ongoing ● 118d 5h
    Started May 20, 2026, 03:43 PM UTC
    Automated Statements
    Timeline · 1 update
    • investigating · May 20, 2026, 03:43 PM UTC

      Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with our partner to restore full functionality as quickly as possible and will post updates here as we have them. Thank you for your patience.

    Latest: Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconcilia…

Recent outages & incidents

Past 90 days
  1. Resolved 6h 3m
    Started Sep 15, 2026, 02:57 PM UTC · Resolved Sep 15, 2026, 09:00 PM UTC
    WinOMS Hosted
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 02:57 PM UTC

      Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

    • resolved · Sep 15, 2026, 09:00 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 30m
    Started Sep 09, 2026, 05:21 PM UTC · Resolved Sep 09, 2026, 07:52 PM UTC
    WinOMS Hosted
    Timeline · 2 updates
    • investigating · Sep 09, 2026, 05:21 PM UTC

      Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

    • resolved · Sep 09, 2026, 07:52 PM UTC

      After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

    Latest: After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience a…

  3. Resolved 1h 18m
    Started Aug 21, 2026, 10:54 AM UTC · Resolved Aug 21, 2026, 12:13 PM UTC
    Sensei Cloud - UK
    Timeline · 3 updates
    • investigating · Aug 21, 2026, 10:54 AM UTC

      We are currently investigating an issue affecting the Sensei service in the UK. Users may experience intermittent access issues or reduced functionality. Our technical teams are actively working to identify the root cause and restore normal service as quickly as possible. We apologise for any inconvenience caused and will provide further updates as more information becomes available.

    • identified · Aug 21, 2026, 11:02 AM UTC

      We are continuing to investigate the issue affecting Sensei in the UK. Our engineering teams are actively working to restore full service. Users should now see improved availability, and the service should load successfully. We will continue to monitor the situation and provide further updates as more information becomes available. Thank you for your patience.

    • resolved · Aug 21, 2026, 12:13 PM UTC

      We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue and thank you for your patience and understanding while we worked to resolve it.

    Latest: We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue…

  4. Resolved 1d
    Started Aug 18, 2026, 04:24 PM UTC · Resolved Aug 19, 2026, 04:59 PM UTC
    WinOMS Hosted
    Timeline · 3 updates
    • investigating · Aug 18, 2026, 04:24 PM UTC

      Carestream Dental is investigating reports of an issue with our WinOMS Hosted service. Users of this service may be experiencing an outage or degraded performance.

    • monitoring · Aug 19, 2026, 01:57 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 19, 2026, 04:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3d 16h
    Started Aug 13, 2026, 08:44 PM UTC · Resolved Aug 17, 2026, 12:59 PM UTC
    Payments Processing
    Timeline · 2 updates
    • investigating · Aug 13, 2026, 08:44 PM UTC

      Carestream Dental is investigating an issue affecting Payments Processing for users with the Surcharging feature enabled. When Surcharging is enabled, applied surcharges may not be reflected automatically on patient ledgers.

    • resolved · Aug 17, 2026, 12:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Carestream Dental outage history

14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Carestream Dental outage history →

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Outage history

Past 90 days · 18 incidents View full outage history →