Carestream Dental incident
Issue with Multiple Carestream Dental Services
Resolved after 2 hours 16 minutes, affecting Patient Manager and Electronic Prescriptions, on November 18, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:19 PM UTC
We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance.
- identified Nov 18, 2025, 01:42 PM UTC
Some of our services are being impacted by a broader internet connectivity issue with a major internet services provider, Cloudflare
- resolved Nov 18, 2025, 03:36 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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