Carestream Dental incident

Sensei UK - Unable to Load

Resolved after 1 hour 18 minutes, affecting Sensei Cloud - UK, on August 21, 2026.

resolved Aug 21, 2026, 12:13 PM UTC

We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue and thank you for your patience and understanding while we worked to resolve it.

Started
Aug 21, 2026, 10:54 AM UTC
Resolved
Aug 21, 2026, 12:13 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 21, 2026, 10:54 AM UTC

Affected components

Sensei Cloud - UK

Update timeline

  1. investigating Aug 21, 2026, 10:54 AM UTC

    We are currently investigating an issue affecting the Sensei service in the UK. Users may experience intermittent access issues or reduced functionality. Our technical teams are actively working to identify the root cause and restore normal service as quickly as possible. We apologise for any inconvenience caused and will provide further updates as more information becomes available.

  2. identified Aug 21, 2026, 11:02 AM UTC

    We are continuing to investigate the issue affecting Sensei in the UK. Our engineering teams are actively working to restore full service. Users should now see improved availability, and the service should load successfully. We will continue to monitor the situation and provide further updates as more information becomes available. Thank you for your patience.

  3. resolved Aug 21, 2026, 12:13 PM UTC

    We are pleased to confirm that Sensei UK is now fully operational following one hour of successful monitoring. We apologise for any disruption or inconvenience caused by this issue and thank you for your patience and understanding while we worked to resolve it.

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