Resolved after 18 hours 4 minutes, affecting Insurance Verifications, on December 10, 2025.
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
Affected components
Insurance Verifications
Update timeline
- investigating Dec 10, 2025, 07:45 PM UTC
Carestream Dental is investigating reports of an issue with our Insurance Verifications service. Users of this service may be unable to verify patient coverage.
- resolved Dec 11, 2025, 01:50 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.
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