Resolved after 21 hours 48 minutes, affecting Patient Bridge, on May 5, 2026.
This incident affecting Patient Bridge has been solved, syncs have occurred overnight to align the 2 systems.
Affected components
Update timeline
- investigating May 05, 2026, 09:50 AM UTC
We are currently investigating an issue causing Patient Bridge to not sync with the Sensei Cloud application. Our engineering teams are actively working to restore normal service as quickly as possible. We apologise for the inconvenience and will provide further updates as we make progress.
- identified May 05, 2026, 12:05 PM UTC
We have identified the issue and are currently working on a fix. We apologise for the continued impact and thank you for your patience while we resolve this.
- monitoring May 05, 2026, 05:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 07:38 AM UTC
This incident affecting Patient Bridge has been solved, syncs have occurred overnight to align the 2 systems.
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