Carestream Dental experienced a major incident on February 11, 2026 affecting Patient Bridge, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Patient Bridge
Update timeline
- investigating Feb 11, 2026, 02:51 PM UTC
Carestream Dental is investigating reports of an issue with our Patient Bridge service. Users of this service may be experiencing an outage, degraded performance or data is not syncing.
- resolved Feb 11, 2026, 05:00 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.