Carestream Dental experienced a minor incident on August 7, 2025 affecting Electronic Prescriptions, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Electronic Prescriptions
Update timeline
- investigating Aug 07, 2025, 12:43 PM UTC
Carestream Dental is investigating reports of an issue with Electronic Presciptions service. Users may be unable to issue prescriptions or be experiencing degraded performance.
- resolved Aug 08, 2025, 02:05 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.