Carestream Dental experienced a minor incident on August 22, 2025 affecting Sensei Cloud - US, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Sensei Cloud - US
Update timeline
- investigating Aug 22, 2025, 09:53 PM UTC
Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to login or experiencing degraded performance.
- identified Aug 22, 2025, 09:54 PM UTC
The issue has been identified and a fix is being implemented in the next 15 minutes.
- resolved Aug 22, 2025, 10:18 PM UTC
After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.