Carestream Dental incident

Issue with Multiple Carestream Dental Services

Major Resolved View vendor source →

Carestream Dental experienced a major incident on September 24, 2025 affecting WinOMS Hosted and SoftDent Hosted, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 08:09 PM UTC
Resolved
Sep 24, 2025, 08:40 PM UTC
Duration
31m
Detected by Pingoru
Sep 24, 2025, 08:09 PM UTC

Affected components

WinOMS HostedSoftDent Hosted

Update timeline

  1. investigating Sep 24, 2025, 08:09 PM UTC

    We are investigating reports of an issue affecting multiple Carestream Dental services. Users of the following indicated services in this notification may be experiencing a service outage or degraded performance.

  2. resolved Sep 24, 2025, 08:40 PM UTC

    After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.