There were 7 CaptivateIQ outages since February 3, 2026 totaling 9h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're currently implementing a fix for an issue that's affecting customer exports.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue where date fields are displaying as "Invalid DateTime" in the UI for Transformed columns. There is no affect to your calculations, and statements/reports/payouts are also unaffected.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified, and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
We currently believe this issue is related to the ongoing Salesforce incident for Identity Providers and are waiting for resolution of that incident. https://status.salesforce.com/incidents/20003660
We're continuing to wait for Salesforce to resolve the incident.
Upstream incident is resolved
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