CaptivateIQ experienced a major incident on April 14, 2026 affecting Data & Connections and Payouts and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Data & ConnectionsPayoutsReporting
Update timeline
- identified Apr 14, 2026, 12:13 AM UTC
We're currently implementing a fix for an issue that's affecting customer exports.
- resolved Apr 14, 2026, 01:03 AM UTC
This incident has been resolved.