Resolved after 8 hours 30 minutes, affecting Data & Connections and Audit Logs, on June 19, 2025.
This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours. During this time, some customers may experience longer than usual processing time and incomplete audit logs data.
Affected components
Update timeline
- monitoring Jun 19, 2025, 07:38 PM UTC
This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours. During this time, some customers may experience longer than usual processing time and incomplete audit logs data.
- resolved Jun 20, 2025, 04:09 AM UTC
All data has been reprocessed and performance is back to normal.
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